Alcasser Hotels

"Stay was fine. Had a few issues with the room that were quickly resolved"

"I cannot imagine a better hotel in Valencia. From the moment you check in, you can tell that you’re going to have a first class experience. The property is stunning- very well kept and clean. The room was beautiful and offered an amazing view. The complimentary waters were much appreciated after long days walking around the city. Overall I couldn’t have imagined a better experience than what Only You provided. Many thanks for the outstanding hospitality and warmth."

"The breakfast was very delicious and fresh."

"Great location, good breakfast. Would stay again"

"My experience was on 5/6/2026 I have no complaints about the facility itself. The hotel is excellent, very nicer and conveniently located near the airport. The property itself was great. However, the service was horrible. I made a reservation for this hotel but when I arrived they sent me to another hotel from the same company located about 15 miles away. I had to take a cab and pay for the transfer myself. They did not even offer transportation assistance. They claimed that I had booked the wrong hotel, which is not true. I booked the hotel through Orbitz and the reservation process was very clear. Again, the hotel itself was excellent, and I have nothing against the hotel company as a whole. This was mainly a customer service and communication issue. The effort to accommodate me was close to none. I hope this review helps future guests."

"Staff were extremely helpful. Hotel was is good condition throughout and the location was perfect for our stay. No complaints!"

"Great luxury hotel a few yards from the beach. Staff are very helpful, facilities are great. Spa offers a great range of services, my wife enjoyed her treatment and we also had use of the sauna, steam room, plunge pool and pool. "

"We were not informed in advance that the Pool & the sunbathing area around the pool would be completely closed for the duration of our stay…. If we had been notified in advance we would have cancelled our booking and arranged an alternative hotel with those facilities….. when we brought the issue up with the hotel they just said it’s on our website…. ( I didn’t see this and despite the fact they sent numerous emails in advance offering paid upgrades, requesting advance information etc they never mentioned it….. very poor )"

"El restaurante excelente.,sus empleados muy amables y profesionales."