Not a 4 star hotel. There are two parts to this hotel, one main hotel and then the second part of the resort which is located about 15mins walk (in the hot sun) along the marina.
There are 2 shuttle ‘golf’ buggies which can be used but are only available if they are not shuttling newcomers to their rooms or guests to the beach. We stayed in the second part of the resort which has access to only one very small pool with no pool/snack bar. There were no working toilets and the one vending machine with drinks was not working. There is no receptionist at the second reception so if you need anything you have to call main reception (15min away).
The rooms have no complimentary water, you have to pay for any water you need (a very basic thing), and any drinks you order to room has to be paid for immediately. You are given only one beach towel per person on arrival and if you do not return it to main reception, you are charged €20.
The rooms need huge maintenance work. We had wobbly taps, mouldy grouting, panels loose in the kitchenette. Cleaners did not clean the bathroom. We try to reuse towels but if they need replacing, we leave them in a pile on the floor - these were still being hung back up. Most towels are threadbare.
Main pool is saltwater and chlorine combined and was cloudy.
Security to the main hotel is tight but the second part is open to public and so is the car park - doesn’t feel safe at all.
Just so disappointing as the location has so much potential.