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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very Good
991 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationPlaza Mar 2 Shopping Centre5 min walk
Popular LocationPostiguet Beach12 min walk
Popular LocationCastle of Santa Barbara12 min walk
AirportAlicante (ALC-Alicante Intl.)17 min drive

Choose dates to view prices

  • Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    More detailsDouble or Twin Room
  • Double Room Single Use

    4.3/5 guest room rating

    Room amenities

    • City view
    • Sleeps 1
    More detailsDouble Room Single Use
  • Triple Room

    3.7/5 guest room rating

    Room amenities

    • 24 sq m
    • City view
    • Sleeps 3
    More detailsTriple Room
  • Superior Double Room, Sea View

    3.8/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    More detailsSuperior Double Room, Sea View
  • Double Room, Sea View

    4.1/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 2
    More detailsDouble Room, Sea View
  • Family Room (2 Adults + 1 Child)

    5/5 guest room rating

    Room amenities

    • Park view
    • Sleeps 3
    More detailsFamily Room (2 Adults + 1 Child)
  • Family Quadruple Room

    Room amenities

    • Sleeps 4
    More detailsFamily Quadruple Room

About this area

Alicante

Hotel Maya is located near the beach and in an area with good shopping. Castle of Santa Barbara and Explanada de Espana are notable landmarks, and the area's natural beauty can be seen at Postiguet Beach and Arenales Beach. Travelling with kids? Consider Rio Safari Elche, or check out an event or a game at Alicante Bullring. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Visit our Alicante travel guide
Map
Popular Location

What's nearby

  • Plaza Mar 2 Shopping Centre - 5 min walk
  • Postiguet Beach - 12 min walk
  • Castle of Santa Barbara - 12 min walk
  • Basilica of Santa Maria - 13 min walk
  • Alicante Bullring - 16 min walk

Getting around

  • Alacant Terminal Station - 4 min drive
  • Raspeig Tram Station - 15 min drive
  • Alicante (ALC-Alicante Intl.) - 17 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner daily.

About this property

Hotel Maya

3-star, family-friendly hotel near Postiguet Beach
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Other amenities include a poolside bar, a coffee shop/café and self parking. All 194 rooms offer free WiFi, minibars and TVs with satellite channels. Other amenities available to guests include room service (during limited hours), in-room massages and hairdryers.
Hotel Maya offers 194 forms of accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Self parking: EUR 10 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 9 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Mini golf
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 21-cm TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in between 2:00 PM and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 21.0 per night.
Cots (infant beds) are not available

Payment types at the property

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 9 per person (approximately)
  • Self-parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from March to November
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Hotel Maya and receive a full refund?
Yes, Hotel Maya offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Maya cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Hotel Maya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for EUR 10 per night.
What time is check-in at this property?
Check-in is from 2:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hotel Maya located?
This family-friendly Alicante hotel is located near the beach, within a 15-minute walk of Plaza Mar 2 Shopping Centre, Postiguet Beach and Castle of Santa Barbara. Alicante Harbour and Explanada de Espana are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Hotel Maya

4.0
Very Good
5 - Excellent
277
4 - Good
521
3 - Okay
149
2 - Mediocre
32
1 - Poor
12
4.3
Cleanliness
4.1
Service and Staff
3.9
Amenities
3.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2020

2/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

I booked 2 rooms for 7 nights with my wife and daughter. When we arrived, we were not given connecting or rooms next to each other and was told they did not have the rooms available which I thought was a very poor excuse for such a big hotel. Ruben, the receptioniist said he would try to change our rooms but he did not. It was a great disappoint for us.

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Staff & service

Stayed 7 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the staff were very attentive through out the hotel

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Excellent staff. Breakfast good.

Good and easy access from airport

Stayed 3 nights in Feb 2020