Aller Holidays

Situated in a nice area. Lovely grounds. Room 21, 2 cracks in window glass, missing window handle, bedside lamps need replacing as looked battered, wardrobe door on left side door handle missing. This was reported to reception on arriving to the room.and a member of staff did come to the room and mentioned that they had not been informed of these issues by housekeeping. Room was tired in appearance but clean. Breakfast limited on choice of selection of hot food. Overall an average stay.

Very close to the train station. Lot of pubs around. The check-in was quick. The palace was spacious and clean. The breakfast was basic. Overall a good option for the price.

Very nice modern hotel. Very nice staff

Nice location, staff were helpful and breakfast/food was great. Stayed for one night in the heat wave and room was sweltering - but found a fan in the wardrobe to help.

This is a three star hotel charging five star prices. Our so called superior room had old furniture and looked like it hadn’t been painted for years. The patio door was almost coming off its rails and had seen better days. The balcony overlooked the M4 and was old and rundown. The bathroom was old fashioned marble with discoloured grouting and even some mould in the shower.The buffet breakfast was quite good but unimaginative. The parking cost us £40 for two nights. Sorry but just not good value given the standard of the room. We won’t be back.