Alto Golfo de California Biosphere Reserve

Staff is always great. Everything is clean. Food is excellent.

We stayed at Grand Fiesta Americana Coral Beach Cancun for a week. Overall, the location is good, but the resort itself fell short of expectations. There were very few activities offered, and the service didn’t feel like a 5-star experience—more like a 3-star at best. During our stay, even when the resort wasn’t busy, staff often seemed hard to find when we needed assistance. The breakfast and dinner buffets were quite basic and smaller compared to other resorts we’ve stayed at. We visited the Riviera Maya about two years ago, and the food there was noticeably better. Overall, the experience was okay, but not exceptional. I’d rate it 3 out of 5.

First of all it’s a super clean resort. Staff are friendly, positive, and courteous. Pools are well designed & clean. Easy access to the beach with adequate shower facilities, chairs & umbrellas. Entertainment staff (Pablo, Ricardo, and others) were wonderful & super energetic. Gym equipment was enough as well. Beautiful design in restaurants, and of course good quality foods. The only thing missing can mention is that their seafood options were limited & not satisfying. Also, the burger in the garden was below standard. Overall, we had an amazing time & definitely we would go back again. Thank you everybody 🙏