Mexico Holidays

Excellent hotel, clean, nice beach, nice people

Employees were very nice and professional. We definitely enjoyed Alberto

Customer service is not up to par. Also, some advertised amenities are not available or in a poor condition, like zip line and mini golf both were closed the entire time we were there.

Hotel is very clean. Beach is beautiful, waves were rough but still swimmable. It would be nice if there were more seats available on the beach and the pool. You must arrive early to have a seat. Resort is small but walkable. Room is basic but spacious. I would say first day food was pretty good- appetizers were really good, entrees were mid - chicken sandwich and fries came out looking frozen and just not good. Buffet was kinda cold. Not too many options. We went around the buffet thinking it was gonna be all different food but both sides were the same. Tacos were good, at buffet which was a plus seafood was good but they didn’t have it everyday. - staff was very friendly and nice - we thought we paid for all inclusive in the original price but we had to add on $50 per day to add Italian restaurant and room service, coconuts/pineapples, etc. -we only got coconuts one day and then were told they didn’t have any the next days

Hotel was spotless. Food delicious. All the staff was friendly