Phoenix Hotel Guide - Alwun House hotels in Phoenix, United States of America.

"Toilet kept running after flushing. Shower did not drain flooded bathroom and bedroom. Floors dirty made my feet black. By a bar that played loud music until 2am"

"the restaurant wasnt funtional"

"I truly enjoyed my stay at FOUND:RE! The staff were kind and the property is beautifully curated with art. My only downside is the cleanliness of the showers. They could use a deep clean as there is grime on the grout which is visible. Outside of that, everything else was great."

"Yea"

"Very good breakfast. "

"The staff was extremely friendly. They were clearly working on the rooms and the pool area because you could tell there was a lot of construction mess everywhere. But you could tell they also did not clean the rooms as well as they should have. There was mysterious stains on the walls. I sat down to go pee, and the door was closed, and I could see drips of some kind of liquid all over the door. I swear there was a booger on the wall on my left. There was mold in the bathroom. The parking lot only has one entrance. "

"Nice place, great amenities. It’s more of a condo than hotel room, no cleaning service."

"Clean. Quiet.walkable "

"I enjoyed my stay overall. The room was clean, and the bed and pillows were very comfortable. The location is also very convenient you can walk to nearby bars and restaurants, and it’s close to the airport. However, my experience at the front desk was disappointing. The agent was not welcoming or friendly at all. Her attitude made me feel like I was bothering her, and she openly mentioned to a coworker that she was ready to go home, which felt unprofessional and inappropriate in front of a guest. Customer service is a key part of the guest experience, and this interaction did not reflect that. Because of this, I am giving 4 stars instead of 5. I hope management addresses this, as the rest of the stay was otherwise very good, and the hotel has great potential. "