Front of property

Reviews of Hotel Nouvelle Frontière

3 out of 5
Hotel Nouvelle Frontière
2900, route 111 est, Amos, QC

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 569 reviews" "
Rating 8 - Good. 222 out of 569 reviews" "
Rating 6 - Okay. 80 out of 569 reviews" "
Rating 4 - Poor. 23 out of 569 reviews" "
Rating 2 - Terrible. 32 out of 569 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated room. The only thing we did not like was the breakfast. They only offer a ‘boxed’ breakfast that you heat up and eat in your room.
Stayed 3 nights in May 2024

6/10 Okay

Ranen

Liked: Staff & service
They did not have enough bath robes. Apparently they keep only 5 robes for the multiple rooms of the hotel. These are provided to guest on demand.
Stayed 1 night in May 2024

6/10 Okay

Francois

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No ice, poor wifi, very poor breakfast and very average service
Stayed 1 night in May 2024

10/10 Excellent

Ranen

Travelled with partner
Liked: Property conditions & facilities
There is not much too see around the hotel, but I guess it’s the towns limitations and not the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Olivia

Travelled with family and small children
friendly staff, really appreciated having breakfast packages prepared the night before to bring to our room as we had to leave extra early in the moring, more convient with kids, will deffinetly stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service!!
Stayed 1 night in Mar 2024

10/10 Excellent

Christian, Woodbridge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great time very Comfortable staff was attentive and wonderful
Stayed 3 nights in Feb 2024

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good snowmobile stay
The rooms are very nice. Outdoor hot tubs are a nice amenity. Very friendly helpful staff. Right on the snowmobile trail with gas station and convenience store. Unfortunately not close to any restaurants
Stayed 1 night in Jan 2024
Response from La Direction on 1 Feb 2024
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each visit a memorable one. We look forward to the pleasure of welcoming you back to our establishment.

8/10 Good

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing room, huge , jetted tub ,great price. Only downfall is 18 wheelers driving by actually shook the room.
Stayed 1 night in Jan 2024
Response from La Direction on 26 Jan 2024
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel. But, we would like to apologize for the inconvenience caused.Your satisfaction and your comments are an encouragement to us in the pursuit of making each visit a memorable one. We look forward to the pleasure of welcoming you back to our establishment.

2/10 Terrible

Jaskaran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from La direction on 26 Jan 2024
As talked together, your rate was a mistake, we have received your note inside your room that you enjoyed your stay at our hotel and you attribute us a 5 stars. We are pleased of your appreciation. We look forward to the pleasure of welcoming you back.

6/10 Okay

Yvonne

Travelled with family and small children
It’s needs no real floor not rugs. Rugs make it seem dirty
Stayed 3 nights in Dec 2023
Response from La Direction on 12 Jan 2024
We are very sorry to hear that you are disappointed with your stay. We have taken good note of all your comments ans would like to apologize for the inconvenience caused.

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in Dec 2023
Response from La Direction on 21 Dec 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

8/10 Good

Conrad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from La Direction on 21 Dec 2023
Nous somme heureux de savoir que vous avez apprécié votre séjour à notre Hôtel. Merci de nous avoir fait part de vos observations.

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from La Direction on 14 Dec 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

10/10 Excellent

Felicia

Stayed 1 night in Dec 2023
Response from La Direction on 14 Dec 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour à été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

4/10 Poor

Delcy

Stayed 1 night in Dec 2023
Response from La direction on 12 Dec 2023
Hi, Im wondering how you can rate us a 2 since you never came to our hotel, by two times you made a no show.....

6/10 Okay

Dawn

Stayed 1 night in Dec 2023
Response from La Direction on 7 Dec 2023
Nous sommes désolés d'apprendre votre déception à la suite de votre séjour. N'hésitez pas à communiquer avec nous pour faire part de vos impressions.

10/10 Excellent

Denis

Stayed 1 night in Nov 2023
Response from La Direction on 21 Dec 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

10/10 Excellent

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from La Direction on 23 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

10/10 Excellent

Brant

Stayed 1 night in Nov 2023
Response from La Direction on 16 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from La Direction on 9 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
The room was adequate for my comfort level
Stayed 1 night in Oct 2023
Response from La Direction on 3 Nov 2023
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel. Your satisfaction and your comments are an encoragement to us in the pursuit of making each visit a memorable one. We look forward to the pleasure of welcoming you back to our establishment.

6/10 Okay

Yvon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from La Direction on 3 Nov 2023
C'est avec plaisir que nous constatons que vous avez apprécié votre séjour à notre Hôtel, nous espérons pouvoir vous accueillir à nouveau prochainement.

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023
Response from La Direction on 3 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

4/10 Poor

Miranda

Stayed 1 night in Oct 2023
Response from La direction on 10 Oct 2023
Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite dans notre établissement. Nous sommes désolés d'apprendre votre déception à la suite de votre séjour. Nous nous excusons pour les désagréments que vous avez rencontrés. Je vous invite à communiquer avec moi si vous voulez me partager davantage votre mécontentement.

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Awesome hotel, very comfortable bed and good air conditioning! Looking forward to go back.
Stayed 3 nights in Sep 2023
Response from La Direction on 3 Nov 2023
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each visit a memorable one. We look forward to the pleasure of welcoming you back to our establishment.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
C'est avec plaisir que nous constatons que vous avez apprécié votre séjour à noter Hôtel, nous espérons pouvoir vous accueillir à nouveau prochainement.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

10/10 Excellent

Hanan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Sep 2023
Response from La Direction on 3 Nov 2023
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel. Your satisfaction and your comments are an encouragement to us in the pursuit of making each visit a memorable one. We look forward to the pleasure of welcoming you back to our establishment.

6/10 Okay

Annette, Chisasibi

Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
C'est avec plaisir que nous constatons que vous avez apprécié votre séjour à notre Hôtel, nous espérons pouvoir vous accueillir à nouveau prochainement.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very spacious and clean. Would definitely return.
Stayed 2 nights in Sep 2023
Response from La direction on 25 Sept 2023
We are extremely pleased to hear that you enjoyed your stay at our hotel.

10/10 Excellent

Anik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2023
Response from La direction on 25 Sept 2023
Your satisfaction and your comments are an encouragement to us in the pursuit of making each visit a memorable one.

2/10 Terrible

Janica

Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
Nous vous remercions d 'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite dans notre établissement. Nous sommes désolés d'apprendre votre déception à la suite de votre séjour. Nous vous conseillons de communiquer avec nous si vous voulez bien nous partager vos observations.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient and clean. Wish the restaurant was open.
Stayed 1 night in Sep 2023
Response from La direction on 18 Sept 2023
We would like to thank you for taking the time to share us your feeling and are extremely pleased to hear that you enjoyed your stay at our Hotel.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff helpfull
Stayed 1 night in Sep 2023
Response from La direction on 18 Sept 2023
Its a great pleasure to hear your comments about your stay at our hotel. We hope the receive you again.

8/10 Good

Elizabeth Paige

Breakfast was “make your own coffee in your room and given a cold bagged breakfast sandwich as you leave!” Yuk! Go straight to Tim Hortons!!!
Stayed 1 night in Sep 2023
Response from La direction on 8 Sept 2023
Hi, since our restaurant was closed, we found this way to continue to offer a breakfast to our clients, some people like and others no. I hope you have enjoyed your stay even the breakfast offered doesn't meet your taste. Thank you for your comments. Have a good day.

8/10 Good

CLEAVY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
C'est avec plaisir que nous constatons que vous avez apprécié votre séjour à notre Hôtel, nous espérons pouvoir vous accueillir à nouveau prochainement.

10/10 Excellent

mylene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Direction on 3 Nov 2023
Je vous remercie d'avoir pris le temps de nous faire part de vos impressions à la suite de votre visite. Je suis très heureux de constater que votre séjour a été à la hauteur de vos attentes, nous espérons vous accueillir à nouveau prochainement dans notre établissement.

2/10 Terrible

Philip

Stayed 1 night in Sep 2023
Response from La direction on 8 Sept 2023
Hi Philip, I would like to know how you can rate us a 2 if you didn't stayed in our hotel ?Thank you

6/10 Okay

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La Direction on 3 Nov 2023
Nous sommes désolés d'apprendre votre déception à la suite de votre séjour. Nous excusons pour les désagréments que vous avez rencontrés.

6/10 Okay

Daniel

Liked: Staff & service
Just an okay place to stay. No restaurant and just breakfast lunch box.
Stayed 1 night in Aug 2023
Response from La direction on 25 Sept 2023
We would like to thank you for taking the time to share us your feeling about your stay at our hotel. We have taken good note of all your comments that will help us to improve the quality of our service.

8/10 Good

Eveline

Stayed 1 night in Aug 2023

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Aug 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité et prix.
Salle d’exercice un peu démodée et dans un recoin, mais fonctionnel. Bon service courtois, petit déjeuner boîte à lunch assez complet. Pas une grande gastronomie mais correct. L’air climatisé fait pas mal de bruit, alors mauvais sommeil si on n’a pas de bouchon. Quand la climatisation est murale comme dans d’autres hôtels parfois c’est toujours comme ça…
Stayed 2 nights in Aug 2023

10/10 Excellent

Yves, Boisbriand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable, accessible, good value for money!!
Stayed 1 night in Aug 2023

10/10 Excellent

Stef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little quite place
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023