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Good access to airport. Good breakfast. Convenient.
Jeffrey
Stayed 1 night in Apr 2024
Response from Your Hampton team on 3 May 2024
Dear Jeffrey,Many thanks for leaving us a good score about your stay in our hotel.It sounds like you had a convenient and efficient stay with us! We're glad to hear that our proximity to the airport and our breakfast met your expectations. If there's anything more we can do to enhance your experience in the future, please feel free to let us know. We appreciate your feedback!Kind regards,
4/10 Poor
Herman
17 Apr 2024
Disliked: Property conditions & facilities
In comparison to the hotels around way more expensive for no added comfort
Even breakfast bad.
Herman
Stayed 1 night in Apr 2024
Response from Sylvia on 19 Apr 2024
Dear Herman,Thank you for the time to review your stay.I regret to find out that you were not satisfied with your stay, even with the extended complimentary breakfast.I hope we may welcome you back some time in the future.With kind regards
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! We hope to welcome you again in the future.Kind regards,
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! We hope to welcome you again in the future.Kind regards,
Good day, dear Mario!Thank you for giving us 5 stars. We appreciate your feedback very much and wait for you to our hotel back again. Have a lovely spring weekend!Warmly, Team Hampton by Hilton
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! We hope to welcome you again in the future.Kind regards,
4/10 Poor
RICK
26 Mar 2024
Disliked: Staff & service
Unfriendly
RICK
Stayed 1 night in Mar 2024
Response from Hampton by Hilton on 31 Mar 2024
Thank you for taking the time to review your stay with us.From your grades I can see that unfortunately we were not able to meet your expectations.We apologize for your experience, this is obviously not where we stand for.We hope that you will stay with us again in the future, so that we can show you how things can be done differently.Kind regards,
Easy to get t from the airport. Great breakfast except for coffee. No option to get a black coffee. All ore mixed in machine according to kitchen staff.
elaine
Stayed 1 night in Mar 2024
Response from Hampton by Hilton on 23 Mar 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! Thank you for your compliments.We hope to welcome you again in the future.Kind regards,
Very American .. free parking. The train to the airport and and to the city center is kind of expensive .. no shuttle .. standard Hampton Inn breakfast.
Craig
Stayed 2 nights in Mar 2024
Response from Hampton by Hilton on 18 Mar 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! We hope to welcome you again in the future.Kind regards,
Hotel stood surrounded by a moat, very unique. Hotel was clean, modern, quiet, room lovely, bed comfortable, buffet breakfast well stocked with good variety of tasty fresh food, staff helpful. Location good near train station, also only twenty minutes walk to centre of Hoofddorp with plenty of dining options.
Karen
Stayed 3 nights in Feb 2024
Response from Hampton by Hilton on 10 Mar 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! Thank you for your compliments.We hope to welcome you again in the future.Kind regards,
The property and the rooms were very clean. The breakfast buffet was great to start the day energized.
Bart
Stayed 1 night in Feb 2024
Response from Fenna on 28 Feb 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! Thank you for your compliments about our hotel.We hope to welcome you again in the future.Kind regards,
This is an airport area hotel, but they have NOT had an airport shuttle for 3 years. We’ve stayed here several times pre-COVID and it’s a great facility and staff, and near train station. Airport shuttle should be part of their offering.
Phyllis
Stayed 1 night in Feb 2024
Response from Fenna on 15 Feb 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your rating with my team! Thank you for your compliments on our staff.We hope to welcome you again in the future.Kind regards,
It was a good stay. The nearby train station gave use easy access to public transport.
Shanur
Stayed 3 nights in Feb 2024
Response from Fenna on 15 Feb 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was satisfactory. I will therefore share your wonderful rating with my team! We hope to welcome you again in the future.Kind regards,
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! We hope to welcome you again in the future.Kind regards,
I enjoyed the stay very much. I appreciate the front desk staff especially Maria was very friendly and helpful
Rida
Stayed 1 night in Feb 2024
Response from Fenna on 15 Feb 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! Thank you for your compliments on our staff.We hope to welcome you again in the future.Kind regards,
Hotel is nice but the mattress was hard as a board. Hardly slept.
Alexandra
Stayed 2 nights in Feb 2024
Response from Fenna on 8 Feb 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! Thank you for your compliments and comments about our hotel, this is how we can improve.We hope to welcome you again in the future.Kind regards,
Very nice environment and plenty seating and lots of choice for dining. Rooms well kept. Breakfast is good. Would definitely recommend and will book again if needed.
Catherine
Stayed 1 night in Feb 2024
Response from Hampton by Hilton on 5 Feb 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team!We hope to welcome you again in the future.Kind regards,
The hotel was very convenient from the airport. One we found the Sprinter train, it was a short walk.
We also appreciated the early breakfast time as we had an early flight.
margaret
Stayed 1 night in Jan 2024
Response from Fenna on 28 Jan 2024
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. We hope to welcome you again in the future.Kind regards,
8/10 Good
Michael
20 Jan 2024
Michael
Stayed 4 nights in Jan 2024
Response from Fenna on 22 Jan 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! We hope to welcome you again in the future.Kind regards,
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was satisfactory. I will therefore share your rating with my team! We hope to welcome you again in the future.Kind regards,
Spacious and very warm room, not able to have under 19degrees , but were very clean . Staff were excellent, great breakfast. Transport from the train station or buses is a ten minute walk away, not very well signposted, but easy enough.
A good place to stay if you don't mind travelling into Amsterdam, one stop on the train from Schiphol Airport.
Neil
Stayed 4 nights in Jan 2024
Response from Hampton by Hilton on 16 Jan 2024
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my teams! Thank you for your compliments and comments about our hotel, this is how we can improve.We hope to welcome you again in the future.Kind regards,
Response from Team Hampton by Hilton on 9 Jan 2024
Thank you for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. We hope to welcome you again in the future.Kind regards,
For two nights stay, the card-key didn't work for the whole time. It wasn't convenient for my family to go in and out of the room in these two days.
Jinghua
Stayed 2 nights in Dec 2023
Response from Team Hampton by Hilton on 9 Jan 2024
Dear Jinghua, We apologize for the inconvenience.This is not up to our standards. We hope to Welkom you again in the hotel. Kind regards,
2/10 Terrible
Carlton
27 Dec 2023
Disliked: Staff & service
Not Again
My stay was not one that I would do over, missed my flight due to weather. I book for the night only to be told when I get there that I will be unable to get a key, if I leave my room they would have to let me hack in my room. The Hotel restaurant was not in service, and they provided no airport shuttle. I felt like a prisoner in the room.
Carlton
Stayed 1 night in Dec 2023
Response from Team Hampton by Hilton on 2 Jan 2024
Dear Carlton, Thank you for your recent stay with us.We apologies for the inconveniences and the fact that We were not able to meet up to your expectations.We hope that your future experiences travelling will be good ones and that you are able to feel free at the hotels you will be staying at.We still hope to welcome you in the future.Kind regards,
6/10 Okay
Srinath
Travelled with family
26 Dec 2023
We expected a better quality room from Hilton by Hampton considering the price and the location of the property is not in central Amsterdam.
So we were left a little disappointed especially when we compared to our stay in Edinburgh in a similar location near the airport
Srinath
Stayed 2 nights in Dec 2023
Response from Your Hampton Team. on 5 Jan 2024
Dear Srinath,We are sorry that you did not find your stay up to standards, if you would be so kind with elaborating on the aspects of your stay which you did not find of sufficient quality, we can start working on them right away.We hope we can avoid them for your next visit to Amsterdam, and we hope we can welcome you to the hotel again soon.With Kind Regards,
8/10 Good
Denis
24 Dec 2023
Liked: Staff & service
Denis
Stayed 1 night in Dec 2023
Response from Your Hampton Team. on 5 Jan 2024
Dear Denis,We are happy to see that you enjoyed your stay with us.We hope we can welcome you again for your next Amsterdam visit.With Kind Regards,
10/10 Excellent
Mark
24 Dec 2023
Mark
Stayed 1 night in Dec 2023
Response from Your Hampton Team. on 5 Jan 2024
Dear Mark,We are over the moon to see that your stay was perfect.We hope we can welcome you again for your next Amsterdam visit.With Kind Regards,
Dear Deogratias,Many thanks for leaving us a very high score for your stay in our hotel. We were very pleased to have read that your stay in our hotel was up to your expectations.We wish to host you once more on the premises of our hotel and we would like to take the opportunity to wish you a Merry Christmas and a Happy New Year!Kind regards,
Great Hotel and easy access to train to from schip
Bert
Stayed 1 night in Dec 2023
Response from Your on 25 Dec 2023
Dear Bert,Many thanks for leaving us a great comment about our stay. We were very pleased to have read that your stay was up to your expectation.We wish to host you once more on the premises of our hotel in the near future.Merry Christmas and Happy New Year,
Very close to Schiphol. Excellent price for the Amsterdam area.
Wim Van
Stayed 1 night in Dec 2023
Response from Your Hampton Team. on 5 Jan 2024
Dear Wim,We are over the moon to see that you enjoyed your stay at our hotel. We are glad that the location and price were appropriate, and we hope we can welcome you again for your next visit in Amsterdam.With Kind Regards,
Dear Luis,We are over the moon to see that your stay was perfect. We hope we can provide you with another excellent stay for your next visit.With Kind Regards,
Thought it had better transportation links to AMS, but there was a sign suggesting to check to see if the train was running before you left for AMA. No longer has a shuttle. Made it fine to AMS, but i will stay elsewhere next time
Dale
Stayed 1 night in Dec 2023
Response from Your Hampton Team. on 5 Jan 2024
Dear Dale,We are sorry that the shuttle service information was not clear. We hope that you enjoyed your stay, and we are working on making it easier to reach the hotel to and from the airport. With Kind Regards,
Clean, tidy hotel. Friendly staff. Only bad thing was shower hot water not very hot; cool on the evening, then no more than lukewarm in the morning
Andy
Stayed 1 night in Dec 2023
Response from Anas on 5 Jan 2024
Dear Andy,We are glad to see that you enjoyed your stay. We hope we can welcome you again soon at our facilities. Regarding the hot water, the issue is noted and fixed. With Kind Regards,Your Hampton Team.
2/10 Terrible
Trixie
2 Dec 2023
The hotel gave our room away despite me letting them know our arrival plus be late, after 12am.
Trixie
Stayed 1 night in Dec 2023
Response from Mido on 5 Dec 2023
Dear Trixie,From your figures I can see that unfortunately we were not able to meet your expectations.We apologize for your experience during your stay regarding your reservation.We hope that you will stay with us again in the future, so that we can show you how things can be done differently,Kind regards,Mido,Front desk agent.
Always a business stay at Hampton, the staff were really nice during this stay.
Derek
Stayed 4 nights in Nov 2023
Response from Mido on 4 Dec 2023
Dear Derek,Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team. Thank you for your compliments on our staff.We hope to welcome you again in the future.Kind regards,MidoFront desk agent.
We have stayed here before, it’s a handy hotel when you need a hotel near to Amsterdam centre with parking suitable for a van. Our rooms were smaller that the previous time we stayed but clean (apart from the hair I found in the bed :( !) The check in staff were not very welcoming but the check out staff were very friendly. Breakfast was wonderful!
Bronwen
Stayed 1 night in Nov 2023
Response from Montaine on 28 Nov 2023
Thank you very much for taking the time to review your stay with us.From your grades, I can see that your stay with us was satisfactory. I will therefore share your grades with my team! Thank you for your compliments and comments about our hotel, restaurant and staff. This is how we can improve our customer service.We hope to welcome you again in the future.Kind regards,
We stayed here to catch an early morning flight.
It was very close to the bus stop. The room was clean and comfortable. However, we arrived at the hotel at night and there were no stores around. The hotel restaurant did not have much on the menu, which was disappointing because there was nothing we wanted to eat.
Mari
Stayed 1 night in Nov 2023
Response from Mido on 28 Nov 2023
Dear Mari,Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team. Thank you for your compliments on our hotel.We hope to welcome you again in the future. Kind regards,Mido,Front desk agent.
4/10 Poor
?
Travelled with group
23 Nov 2023
Disliked: Staff & service, amenities
We could not get the room we booked. We had to stay in different rooms and change rooms every day. The receptionist said we could get a refund after that because of their fault. And I emailed them but they said we could not give you a refund.
I am upset about this correspondence.
Can you solve this problem instead of us to contact this hotel?
?
Stayed 3 nights in Nov 2023
Response from Mido on 27 Nov 2023
Dear,Thank you for taking the time to review your stay with us.From your figures I can see that unfortunately we were not able to meet your expectations.We apologize for your experience with the rooms, which is obviously not what we stand for.Unfortunately, We can't guarantee the same type of rooms till upon checking in due our availability. Therefore we can't refund you the money back. We hope that you will stay with us again in the future, so that we can show you how things can be done differently,Yours sincerely,Mido,Front deska agent
10/10 Excellent
Mari
22 Nov 2023
Mari
Stayed 1 night in Nov 2023
Response from Davina on 24 Nov 2023
Dear Mari,Thank you so much for taking your time to review your stay with us.I am happy to read that your stay was to your satisfaction.We hope to welcome you again in the future.
Lovely staff, decent breakfast, and easy connection via train to the city center, airport, and Den Haag.
Grayson
Stayed 3 nights in Nov 2023
Response from Your Hampton Team on 20 Nov 2023
Thank you very much for taking the time to review your stay with us.From your ratings, I can see that your stay with us was completely satisfactory. I will therefore share your wonderful rating with my team! Thank you for your compliments on our staff and the location of the hotel.We hope to welcome you again in the future.Kind regards,
I would like to state that davina behind reception on arrival was so very helpfull. She absolutely went above and beyond to help us. What a credit to the hotel. If all the staff were like her they would be a brilliant team. Other staff afraid to say were not quite as helpfull. Davina please appraise her. Thank you.
Tony
Stayed 4 nights in Nov 2023
Response from Danique on 18 Nov 2023
Dear Tony, Thank you for your message!We are happy to see that you liked your stay with us, that the staff was friendly, especially Davina. Hopefully we can welcome you again in our hotel!With kind regards, Your Hampton team
Room was not as clean as expected when check in. Although was nice to have checked in at 10am since flight arrived early. Housekeeping was a little weak. Toilet could have been cleaned better with some soap scums on tiles. Overall still good since by last stay 4yrs ago
Katrine Wai Min
Stayed 5 nights in Nov 2023
Response from Ayca on 12 Nov 2023
Thank you for taking the time to review your stay with us. From your figures I can see that your stay with us was satisfactory. I will share your figures with my teams! Thank you for your compliments and comments about our hotel, so we can improve.We hope that we can welcome you again in the future.