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Alpenhotel Schlüssel

3.0 star property
From snowboarding and rock climbing adventures to quiet moments in an art gallery, this alpine retreat balances outdoor thrills with cultural delights

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The Alpenhotel Schlüssel welcomes outdoor enthusiasts with nearby cross-country skiing, hiking, biking, and rock climbing. Start your day with a hearty breakfast buffet, then explore the on-site art gallery or browse designer stores within the property.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Comfort Double Room

A hotel room with a wooden desk, a black chair, a sofa, a TV mounted on the wall, and a large window with curtains.

Comfort Double Room

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Triple Room

A hotel room with a wooden desk, a black chair, a sofa, a TV mounted on the wall, and a large window with curtains.

Comfort Triple Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi
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About the area

Located in Andermatt, Alpenhotel Schlüssel is in a rural area and next to a golf course. Gütsch and Talabfahrt Gurschen - Andermatt are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Basecamp Andermatt and Sedrun Salins Gondola Lift. Ritom Funicular and Furka Cogwheel Steam Railway are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with mountain climbing and hiking/biking trails. Visit our Andermatt travel guide
Map
Gotthardstrasse 30, Andermatt, 6490

What's nearby

  • A traditional wooden building with balconies adorned with red flowers and a Swiss flag.
    Gütsch
    1 min walk - 0.0 km
  • A snow-covered mountain range with ski slopes and a clear blue sky.
    Gemsstock Cable Car
    8 min walk - 0.7 km
  • Andermatt Museum
    5 min walk - 0.4 km
  • Basecamp Andermatt
    8 min walk - 0.7 km
  • Naetschen Ski Lift
    8 min walk - 0.7 km

Getting around

  • Andermatt Station
    5 min walk

Restaurants

  • Spun Restaurant
    11 min walk
  • Spycher
    2 min walk
  • Nooba
    12 min walk
  • Restaurant Nätschen
    7 min drive
  • The Bar at The Chedi
    5 min walk

About this property

Alpenhotel Schlüssel

  • Hotel next to a golf course
  • Take advantage of a free breakfast buffet, a terrace and an art gallery on-site at Alpenhotel Schlüssel. Hit the slopes at this hotel, offering cross-country skiing, a ski shuttle and ski passes. Enjoy on-site activities, such as snowboarding, hiking/biking and rock climbing. Free in-room WiFi and designer shops on-site are available to all guests.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Bike hire, a vending machine and smoke-free property
    • A front desk safe
  • Room features
  • All guest rooms at Alpenhotel Schlüssel feature comforts, such as furnished balconies and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and hairdryers
    • 110-cm flat-screen TVs with cable channels
    • Wardrobes/cupboards, separate sitting areas and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Cross-country skiing
  • Designer stores
  • Golf driving range
  • Hiking/biking trails
  • Mountain biking
  • Rock climbing
  • Ski passes
  • Ski storage
  • Snowboarding

Family friendly

  • Children's games
  • High chair

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 April and 19 May.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Alpenhotel Schlüssel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alpenhotel Schlüssel?

Self-parking is free at this property.

What time is check-in at Alpenhotel Schlüssel?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Alpenhotel Schlüssel?

Checkout is at 10:30 AM.

Where is Alpenhotel Schlüssel located?

Located near the slopes, this Andermatt hotel is situated in the mountains and within a 10-minute walk of Gütsch, Talabfahrt Gurschen - Andermatt and Pendelbahn Andermatt-Gurschen. Passstraße Slope and Gemsstock Cable Car are also within 10 minutes. Andermatt Station is only a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Alpenhotel Schlüssel Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice sized bath with shower. Great host who was both courteous and helpful. Satisfying breakfast. Well situated hotel with secure underground parking and great access to the mountain passes. Ideal for our motorcycle tour.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Simeon

Liked: Cleanliness
Great location and great friendly staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt erg vriendelijk geholpen en alles was netjes. Ontbijt uitgebreid en goed.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lived it-i’d highly recommend it
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar, sehr netter Gastgeber, freundlicher Service beim Frühstücksbuffet, würden wieder hingehen.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, easy to find, centrally located, nice deck area, the bus stops very close to the hotel and the owner was very nice and takes time to help customers enjoy their stay in Andermatt. Thomas will make dinner reservations, guide service and just generally point you in the right direction. The room was really nice and seemed recently remodeled. I would stay again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel minutes from the slopes.

Wonderful location, great hotel, awesome proprietor.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Schlüssel is located close to the train station and near the local bus stop (blue and red lines). Breakfast options were great. You can ski to the middle of town from the Gemstock then walk about 300 meters back to the Hotel. Many good restaurants are nearby. I would consider a longer stay next time I'm in Andermatt.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne neue Zimmer
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage im Zentrum, sauber, sehr freundlich. Gute hochwertige Ausstattung
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietor was friendly, humerus, and helpful. Very clean property right downtown Andermatt. Would highly recommend.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is in the heart of Andermatt. Very close to everything, groceries, restaurants, ski lift and train station.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Heaven

I would stay a this wonderful hotel if I ever get the chance to go back to Andermatt. The owner was amazing and very helpful and somewhat funny at times.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Sijen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay and hospitality. We hope to be back again soon.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and always available. The rooms are modern, very clean, and spacious compared to most European properties I’ve stayed in. The location is ideal as the hotel is situated at the midpoint between the two lifts in town. I highly recommend this hotel.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Experience

Alpenhotel Schlüssel was a perfect hotel for my partner and I during our recent ski trip to Andermatt. Thomas and his team were so welcoming, helpful, and friendly. The hotel is a 5 minute walk from the train station and a 5 minute walk to both Andermatt gondolas. The ski storage room (and the heated ski boot rack) was a great convenience. The room was cozy, clean, and comfortable and the view from our balcony was stunning. The included breakfast and coffee were the perfect start to the day (and the house-made apricot jam was spectacular). I would highly recommend this hotel - and if we come back to Andermatt, will definitely stay there again! Thank you to Thomas and the Alpenhotel Schlüssel team for making our trip to Andermatt so lovely.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erittäin siisti, remontoitu huone ja ystävällinen henkilökunta. Sijainti loistava
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche Betreuung , schönes Haus, gute Lage Das Preis- Leistungsverhältnis ist an der oberen Grenze
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon hôtel, chambre spacieuse, très bien situé. Très bon service
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Schlüssel

Liked: Cleanliness, staff & service
Der Aufenthalt war so wie erwartet, leider getrübt durch Corona (2 Restaurants kurz zuvor geschlossen)
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tine Hovde

Stayed 2 nights in Jul 2025
Verified

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024