Sonesta Hotel hotels in Andes, South America

J

Good hotel, breakfast is simple but good, location is not bad but you have to walk up will if you want to come back walking from town center. They organise taxi to go to the train station and give recommendations.

The place was excellent and outstanding, the staff were so kind, and the areas were always clean.

I booked the Torre Dorada on the recommendation of an Irish friend who'd stayed there and found the service exceptionally good. Marco and his colleagues really know how to look after people. The location is peripheral, and they compensate for this by providing a courtesy car to ferry guests into town and back. That worked very well. I went to Cusco as a base from which to get to Machu Picchu and was surprised to discover that its elevation (at 3,400 metres) is nearly 1,000 metres higher than...

I would like to commend whomever was working the front desk at 4am Sunday 7 September. Due to an overnight flight, I made a mistake and didn't actually have a reservation until 2pm that day. Although there were no rooms available she let me catch a few hours sleep on a couch in a lower level lobby. She also prioritized cleaning a room for me and I was able to check-in at 10am! I was so sleepy that I didn't catch her name, but I want her to be recognized for going above and beyond with customer...

A very pleasant stay from start to finish. The beds were super comfortable, the hotel was immaculate, and the bedroom was spacious and relaxing. The shower was excellent too. Highly recommend.