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Trendy Lara Hotel

5.0 star property
Travelers enjoy a private beach retreat at this Lara hotel, where sun-soaked days lead to rejuvenating spa treatments and poolside relaxation

Choose dates to view prices

Trendy Lara Hotel offers a peaceful getaway with private beach access, a poolside bar, Thai massages at the spa, diverse options at the Main Restaurant buffet, and free in-room WiFi. Active visitors can enjoy archery and volleyball.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €371
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Land View

Superior Room Land View

Superior Room Land View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room Side Sea View

Premium bedding, free minibar, in-room safe, desk

Superior Room Side Sea View

  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Duplex Family Room

Duplex Family Room

Duplex Family Room

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite Land View

Premium bedding, free minibar, in-room safe, desk

Family Suite Land View

  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite Sea View

Premium bedding, free minibar, in-room safe, desk

Family Suite Sea View

  • Sea view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Garden Suite Pool Access

Garden Suite Pool Access

Garden Suite Pool Access

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Villa Pool Access

Villa Pool Access

Villa Pool Access

  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Garden Family Suite Pool View

Garden Family Suite Pool View

Garden Family Suite Pool View

  • Garden view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Grand Villa Pool Access

Grand Villa Pool Access

Grand Villa Pool Access

  • 134 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Double Bed, 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room Sea View

Premium bedding, free minibar, in-room safe, desk

Superior Room Sea View

  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Bed OR 2 Single Beds and 1 Single Sofa Bed
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About the area

Located in Lara, a neighbourhood in Antalya, Trendy Lara Hotel is near the airport and on the riverwalk. Terra City Shopping Center and Mall of Antalya are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lara Beach. Consider Holly Stone Performance Hall for a night out or Deepo Go Kart if you're travelling with kids. Visit our Antalya travel guide
Map
Kundu Mah. Yasar Sobutay Blv., No 454 Aksu, Antalya

What's nearby

  • Aksu Belediyesi Halk Plajı
    Aksu Belediyesi Halk Plajı
    17 min walk - 1.5 km
  • Sandy beaches of the Mediterranean. Kundu - Belek holiday complex with five star hotels. Beach, sea, water sports, parasailing, entertainment and shopping center Aerial view. Antalya, Turkey
    Lara Beach
    10 min drive - 10.5 km
  • 0_106583333
    Konyaalti Beach
    29 min drive - 31.4 km
  • Konyaalti Beach Park
    Konyaalti Beach Park
    31 min drive - 33.6 km
  • Antalium Premium Mall
    4 min drive - 4.1 km

Getting around

  • Antalya (AYT-Antalya Intl.)
    26 min drive

Restaurants

  • Trendy Lara Hotel N-joy bar
    1 min walk
  • River Garden Restaurant Can-Turket Yatçılık
    5 min drive
  • Yörük Mehmet Balıkevi
    11 min walk
  • Kundu Balık Evi - Kıvırcık Mustafa
    11 min walk
  • Bosphorus Restaurant
    12 min walk

About this property

Trendy Lara Hotel

Luxury all-inclusive hotel located in Lara
Free water park access, a nightclub and a beach bar are just a few of the amenities provided at Trendy Lara Hotel. With a nearby private beach, sunloungers and a free beach shuttle, this hotel is the perfect place to soak up some sun. Treat yourself to a body wrap, a facial or Ayurvedic treatments at the on-site spa. Be sure to enjoy a meal at Main Restaurant, the on-site buffet restaurant. Enjoy the gym, as well as activities, such as archery and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks at this hotel include:
  • 4 outdoor pools and 2 indoor pools, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • 3 outdoor tennis courts, a theme park shuttle and a bike on-site
  • A 24-hour front desk, a ballroom and tour/ticket information
Room features
All 674 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, balconies and childcare services

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 9 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Main Restaurant
  • NJoy
  • Pool Bar
  • Snack Bar

Things to do

  • 2 indoor pools
  • 3 outdoor tennis courts
  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Library
  • Nightclub
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13,993 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in hallways
  • Hardwood flooring in room
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s mandatory New Year's Eve gala dinner fee includes adults only. Children under 13 years old are not permitted to attend the gala dinner.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 15836
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 01 April to 31 October
Pool access available from 8:00 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Trendy Lara Hotel Antalya
Trendy Lara All Inclusive
Trendy Lara Antalya
Trendy All Inclusive
Trendy Lara Hotel All Inclusive
Trendy Hotel
Trendy Lara
Hotel Trendy Lara Hotel Antalya
Antalya Trendy Lara Hotel Hotel
Hotel Trendy Lara Hotel
Trendy Lara Hotel Antalya
Trendy Lara Hotel All Inclusive
Trendy
Trendy Lara Hotel Hotel
Trendy Lara Hotel Antalya
Trendy Lara Hotel Hotel Antalya

Frequently asked questions

Does Trendy Lara Hotel have a pool?

Yes, this property has 2 Indoor pools, 4 outdoor pools and a children's pool. Pool access is from 8:00 AM to 5:30 PM.

How much does it cost to stay at Trendy Lara Hotel?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Trendy Lara Hotel on 1 May 2026 start from €371, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Trendy Lara Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trendy Lara Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Trendy Lara Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Trendy Lara Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Trendy Lara Hotel?

Yes, the property is all-inclusive. Activities include football, tennis, volleyball and more.

Where is Trendy Lara Hotel located?

This family-friendly Antalya hotel is located on the riverwalk, within 3 mi (5 km) of Aksu Belediyesi Halk Plajı and Antalium Premium Mall. Lara Beach and Kadriye Beach are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Trendy Lara Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 44 out of 80 reviews
Rating 8 - Good. 21 out of 80 reviews
Rating 6 - Okay. 9 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing family holiday in this beautiful hotel, staying in a garden suite which offered peace and tranquility, whilst being able to step out into the liveliness of the main communal areas. Staff couldn’t do enough to help, food was amazing and service in the garden suite/villa areas was especially good. Would highly recommend.
Stayed 14 nights in Apr 2026
Verified

6/10 Okay

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was okay but not perfect; it opened at 8 am. We visited in April, and because there were many rainy days, the pool was very crowded. The staff was good, but I didn't like the design of the bar, and there wasn't much entertainment. Maybe it was because of the Easter timing; I'm not sure
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Lisa

I expected more from Trendy Lara hotel. The location is far from shops and you have to get a taxi each time for €15. The dining options are repetitive and ALL the additional restaurants have a fee which expedia says it doesn't so the main one is always packed. The beach area isnt the nicest either. You have to get a boat to the area but they come every 5 minutes for your convenience. The rooms are given according to group size and not dependent on what ypu pay for. If you book a superior room they will either give you a double or single bed whilst it says you get both in the booking. They reserve these rooms for families. The room is more spacious but far distance from the lobby. There isnt much entertainment but the grounds are nice enough. The spa was another let down. I booked the full package but didnt feel like it was a great experience. Nice and okay but not great. The building is divided into 3 sections. I did appreciate that they have adult only areas for dining and bars. The carpets are dirty and stained in the family area. They should consider replacing them to make the hotel more luxurious. There's also ants in those rooms which the hotel staff seemed to be unbothered about. The cleaning staff came in the afternoon everyday. I even had to ask for the room to be cleaned on occasion because it just seems like they get round to it whenever. This is with the exception ofy checkout day. They were ready for us to get out and start cleaning from 10am.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel great for kids and good food!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

aneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was quite good,the food options was good however, dining at dinner was very busy and you had to wait in lines which was not ideal when dining with kids.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, room comfort

Great hotel

Hotel was amazing i would try it again. I was just disappointed with the main restaurants being closed for refurbishment and the games room was never open but other than that people were great and the hotel was great
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful , everything in the hotel . No need to go out
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

KHALED

Liked: Cleanliness
.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Zafran

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful and the facilities were well-maintained, but I was quite disappointed with the level of customer service. The staff at the front desk were often unhelpful and seemed uninterested in resolving issues. In the restaurants, the waiters were slow to take orders, on occasions totally forgot to bring drinks and rarely checked in during meals, which made dining frustrating despite the nice food. Overall, the experience didn’t match the expectations for an all-inclusive resort, especially in terms of hospitality and service.
Stayed 6 nights in Oct 2025
Verified

4/10 Poor

Mazen

Disliked: Cleanliness, staff & service, room comfort

I will not visit this hotel again.

Rooms are not clean. Most of the staff they don't speak English. Food is okay but many times repetitive. The hotel is in the middle of nowhere. Uber cannot reach the area. The pools are not very clean.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

murat ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection of food in their buffet. Some meat options are over cooked. Informed their chef on site. Pool and Pool side bar is good. Large clean pool. Some minor repairs are necessary around property.. bottom of wall paper in bathrooms are coming off i.e. room#3424. Some broken tiles on floors leading to pool (easy repairs). Beach is not directly accessible from resort, everyone needs to jump on a pontoon boat to get to the other side of the river to access the beach..not a huge inconvenience 3-4 ride. Trash needs to be cleaned all around in the area getting on and off the pontoon boat.
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Haven, t met our expectations

The service and people were nice, the food was delishes, but the aircondition in the loby and restaurants were bad. The worst thing was the insects on trees that were making terrible noises all day and night that it was so anoying that disturb each night sleep. Comapring the entertainment group with the hotel we were in last year also in Lara was not that efficient at all unfortunately. There were very little night activities kind of boaring actually.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

mustafa

Liked: Cleanliness, room comfort
Disliked: Staff & service

my hotel review

pros: - The food was varied and delicious, offering plenty of options for every taste. I would definitely recommend it. - The number of pools was sufficient, creating an ideal environment especially for families with children. - The aqua park and the number of sunbeds were more than enough, so we never had trouble finding a spot. - The animations and activities were designed for children, and we enjoyed them as a family. cons : - Unfortunately, the hotel staff were not friendly. From the reception to the restaurant, many employees seemed uninterested and unmotivated. - There was no service by the pool or at the beach, which I believe should be provided at a hotel of this level. - Stray dogs were roaming freely on the beach. While they seemed harmless, their presence was uncomfortable for some guests.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Abdullah

Liked: Cleanliness, staff & service
The food is amazing also the deserts And a lot of activities The swimming pool fantastic ….. But I don’t like some of the staff are unprofessional Also they don’t provide the iron .. should be pay extra 15 euro for 1 hour .. also I pay extra for birthday to do some surprises in the room they forgot .. and I’m unhappy they close water park for kids very quickly
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Bahar

Liked: Cleanliness, amenities, property conditions & facilities
Die Zimmer und die gesamte Anlage waren sauber. Für Familien mit Kindern ist es gut geeignet. Sehr weitläufige Anlage mit viel Natur und Bâumen. Aber ich werde nicht wieder kommen. Ich hatte mehrere Anliegen, die ich auch vorort mehrmals angesprochen habe. Ich musste mich das erste Mal in einem Hotel beschweren. Daraufhin kam immer nur eine Entschuldigung sonst nichts.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
…
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lieu idéal pour se détendre et se divertir

Tout le monde y trouvera son compte, suivant les nombreuses propositions à tous les niveaux. Personnel agréable et avenant, souvent souriant. Installations de qualité et entretenues.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden. Gerne wieder!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Był to nasz drugi pobyt w tym hotelu i wszystko było wspaniałe jak poprzednio. Fajna lokalizacja, świetnie jedzenie i bardzo dobra obsługa. Zdecydowanie polecamy i pewnie będziemy wracać.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren im März für einen Kurztrip im Trendy, es ist etwas mehr in die Jahre gekommen wie zB ein Concorde, aber trotzdem sauber und gepflegt und das Essen war hervorragend (!!!) und das Personal sehr freundlich und entspannt. Zum Strand kann ich nichts sagen, da wir nur in der Anlage waren. Das einzig störende ab nachts irgendwann waren durchgehend bellende Hunde und ein krähender Hahn. Da braucht man Ohrstöpsel.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yemek konusunda çok iyi hizmet çalışanlar güler yüźlü
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
alles hat uns gefallen gibt nichts zu beanstanden, freundliches Personal, marken Getränke cola etc,
Stayed 6 nights in Oct 2019
Verified

6/10 Okay

Yahya

Liked: Cleanliness, property conditions & facilities, room comfort

Started bad but ended well! 😁

I had booked 3 family suites and 1 standard room. The 3 family rooms I first received didn’t match the description/pictures shown on hotels.com & the AC’s didn’t cool for all 3 “FAMILY SUITES”. As per hotel management, as long as there is air coming out of the AC, it is working. After a long waste of my nights sleep and a long discussion with the hotels receptionist as well as hotel.com’s online chat service I was able to get assurance that it will be solved in the morning. However, when I approached the receptionist in the morning breaking my sleep early due to the boiling circumstances and rooms not in sleeping condition; the receptionist said that you can talk to the guest relations lady. The lady then said that I’ll try my best but our hotel is fully booked and we cannot do anything other than try and fix your AC’s. I didn’t like the sound of that as the technicians had visited our rooms 3 times already and managed to do nothing while they said it’s working now! I went back and talked to the online hotels.com chat who at first would not proceed as apparently the previous agent had left my complaint as solved which was incorrect! I managed to convince the new agent that if the complaint was solved I would know and to proceed with my complaint to the next level. The agent did so and told me to proceed to guest services. I went to the same lady who was very friendly (don’t remember her name) and managed to first change one of my rooms and then later all to a garden suite.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
its our second time at this property, the first visit was amazing we havnt anything to complain about. But this time i was disappointed a little bit. The room cleanliness was terrible, i have finished dropped a shampoo bottle in the second day on the floor and it stayed there for 5 other days , they didn’t even bother themselves to clean it and remove it, even the floor was always dirty. On the other hand the food was good and the and the place is nice
Stayed 7 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad experience

One of worst experience ever. Once arrived at hotel, trendy lara staff informed me that they couldn’t find any reservation under my name and they are fully booked though i made reservation 2 months back and got my card debited and received emails confirmation from hotels.com I had to call hotels.com and it took more than 2 hours to sort things out and finally lara hotel found the resevation and all of the sudden they were no longer fully booked.
Stayed 4 nights in Aug 2019