Beach nearby, white sand
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Reviews of Serpa Hotel Anzio

3 out of 5
Serpa Hotel Anzio
Via Ardeatina, 264, Anzio, Rome

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 39 reviews" "
Rating 8 - Good. 14 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Serpa Hotel on 13 Sept 2023
Gent. cliente,la ringraziamo per la Sua recensione!Auguriamo di rivederla presto.Cordiali saluti

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location - just a train ride from Roma Termini and then a 10 minute walk to the hotel. The view of the beach, the ability to rent beach chairs and beach umbrella made this an enjoyable beach day.
Stayed 1 night in Aug 2023
Response from Serpa Hotel on 13 Sept 2023
Dear guest,thank you very much!We hope you to see you next time.Best regards.

8/10 Good

MOIRA

Travelled with partner
Liked: Cleanliness, staff & service
This property was fine for us as an overnight stay and was right across from the beach. It is an older property but was clean and comfortable
Stayed 1 night in Jun 2023
Response from Serpa Hotel on 25 Jul 2023
Dear guest,thank you for your review!Best regards,Serpa Hotel

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and the staff is very friendly. Also the property has free parking which it is crucial during the summer
Stayed 1 night in Jun 2023
Response from Serpa Hotel on 25 Jul 2023
Dear guest,thank you for your review!Best regards,Serpa Hotel

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stop
This hotel is right across from the beach. Staff was great and it was a great one night stopover.
Stayed 1 night in Jun 2023
Response from Serpa Hotel on 25 Jul 2023
Dear guest,thank you for your review!Best regards,Serpa Hotel

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good off street parking and within walking distance of shops, restaurants and the beech
Stayed 3 nights in Jun 2023
Response from Serpa Hotel on 25 Jul 2023
Dear guest,thank you for your review!Best regards,Serpa Hotel

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel with decent sized rooms with air conditioning, a safe, a fridge and TV. Sea facing rooms have a small balcony with a good view, and are clean. I have stayed at a number of hotels in the area over the years, and this is one of the nicer ones
Stayed 4 nights in May 2023
Response from Serpa Hotel on 5 Jun 2023
Dear guest,thank you for your review. We hope to see you again!Best regards,Serpa Hotel

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Serpa Hotel on 26 May 2023
Gent. cliente,la ringraziamo per la Sua recensione!A presto,Serpa Hotel

10/10 Excellent

Paul

Stayed 2 nights in Sep 2022
Response from Serpa Hotel on 11 Oct 2022
Gentile cliente,la ringraziamo per la Sua recensione.Cordiali saluti,Serpa Hotel

10/10 Excellent

Shauna

Stayed 1 night in Jun 2022
Response from Serpa Hotel on 4 Jul 2022
Dear guest, thank you for being our costumer. We hope to see you again. Best regards, Serpa Hotel

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel.
A good find. A simple little hotel across from the beach. We loved it
Stayed 2 nights in Jun 2022
Response from serpa Hotel on 4 Jul 2022
Dear guest, thank you for being our customer! We hope to see you again. Best regards, Serpa Hotel

10/10 Excellent

JON, SENECA FALLS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and friendliness of staff
Stayed 1 night in May 2022
Response from Serpa Hotel on 4 Jul 2022
Dear guest, thank you for being our costumers. We hope to see you again. Best regards, Serpa Hotel

8/10 Good

Caroyl

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a great location. It looks out to the sea for beautiful sunsets. It's a cool place as it is all blue ...The room was comfortable, the wifi was good. Because of Covid you have to tell the server what you would like from the breakfast buffet which is odd...I have seen this no where else. I didn't like that. The staff was great...nice place. 2 restaurants right below the hotel on the be3aqch...one has very good pizza.
Stayed 1 night in Aug 2021
Response from Serpa Hotel on 8 Sept 2021
Dear guest, thank you for your review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach access is right across the street. There is free parking on site. The hotel and grounds are very clean. The staff is helpful and pleasant.
Stayed 7 nights in Jul 2021
Response from Serpa Hotel on 7 Aug 2021
Dear Guest, thank you very much! we hope to have you as our customers in the future. Best regard!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, nice area, rooms could be a bit larger!
Stayed 2 nights in Nov 2019
Response from Hotel Serpa on 1 Dec 2019
Dear guest, thank you for your review. We hope see you soon. Best regards, Serpa Hotel

6/10 Okay

Steve, Boston

Disliked: Staff & service, amenities
We wanted a hotel near the beach. The hotel is just across the road BUT the beach is closed with 5 ft high gates and you have to walk 1 km in either direction to gain access. We ask for a refund before we moved to another hotel which they would not grant. Book another hotel and left two hours later.
Stayed 1 night in Sep 2019
Response from Andrea on 11 Dec 2019
Dear Customer, We are very sorry for your criticism, but all that he wrote certainly does not depend on the hotel. When you book on portals like this you agree to the conditions and the hotel also has them with the portal itself. Thanks and we hope that in a better future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness of staff and their command of English. Very helpful people, Although we arrived having been delayed at midnight rather than 1900. We were impressed by our reception.
Stayed 2 nights in May 2019
Response from Andrea on 11 Dec 2019
Dear guest, thank you for your review. We hope see you soon. Best regards, Serpa Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good beds, clean, good breakfast, staff very nice and helpful with advice about our continuing journey.
Stayed 1 night in Nov 2018
Response from Andrea on 11 Dec 2019
Dear guest, thank you for your review. We hope see you soon. Best regards, Serpa Hotel

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vue sur la mer superbe
Stayed 1 night in Apr 2024
Response from Hotel Serpa on 29 Apr 2024
La ringraziamo per la Sua recensione!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel fronte mare. Personale molto gentile e accogliente. Camera spaziosa e ben pulita. Consigliato
Stayed 1 night in Dec 2023

10/10 Excellent

Somonetta

Stayed 1 night in Oct 2023
Response from Serpa Hotel on 2 Nov 2023
Grazie per la Sua recensione!Cordiali saluti,Serpa Hotel

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto bene
Stayed 1 night in Sep 2023
Response from Serpa Hotel on 25 Sept 2023
Gentile cliente,La ringraziamo per la Sua recensione!Cordiali saluti,Serpa Hotel

10/10 Excellent

Filippo

Liked: Amenities
Gentili ed accoglienti
Stayed 1 night in Sep 2023
Response from Serpa Hotel on 13 Sept 2023
Gent. cliente,la ringraziamo per la Sua recensione!Auguriamo di rivederla presto.Cordiali saluti

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Serpa Hotel on 2 May 2023
Gent, cliente,La ringraziamo per la Sua recensione!

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel fronte mare, camere spaziose e pulite, gentilezza e cortesia della reception
Stayed 2 nights in Jan 2023
Response from Serpa Hotel on 5 Feb 2023
Gent. cliente,grazie per la Sua recensione!Auguriamo di rivederla presto.Cordiali saluti,Serpa Hotel

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorável
A estadia foi ótima, o hotel é extremamente limpo, atendentes educados, bom café da manhã.
Stayed 1 night in Nov 2022
Response from Serpa Hotel on 6 Jan 2023
Gent. cliente,grazie per la Sua recensione.Cordiali saluti

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'accueil chaleureux de Paolo et la vue sur la mer.
Stayed 4 nights in Oct 2022
Response from Serpa Hotel on 11 Oct 2022
Gentile cliente,la ringraziamo per la Sua recensione.Cordiali saluti,Serpa Hotel

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Serpa Hotel on 23 Jul 2021
Egr. cliente, ringraziamo calorosamente per la recensione. Cordiali saluti, Serpa Hotel

8/10 Good

Valerio

Liked: Cleanliness
Hotel buono
Hotel allineato alle aspettative. Camere in legno scuro, stile barca. Materassi leggermente scomodi
Stayed 4 nights in May 2021
Response from Serpa Hotel on 6 Jul 2021
Egr. cliente, La ringraziamo per il commento positivo ma soprattutto per il commento sul materasso. Sarà nostra premura migliorarli!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Una pecca: entrati in stanza, nonostante fosse vietato fumare, c’era un forte odore di fumo.
Stayed 1 night in Sep 2020
Response from Serpa Hotel on 12 Oct 2020
Egr. cliente, ci scusiamo per il disagio subito. Avremmo sicuramente trovato una soluzione per risolvere il problema. Cordiali saluti, Serpa Hotel

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona posizione di fronte alla spiaggia
Camere abbastanza spaziose. Frigorifero capiente a disposizione. Le stanze con un piccolo balcone sono al piano superiore; sono silenziose nonostante si è di fronte alla strada. Al di lá di quest'ultima si trova la spiaggia di proprietà dell'hotel
Stayed 1 night in Sep 2020
Response from Serpa Hotel on 21 Sept 2020
Gentile cliente, la ringraziamo per la Sua recensione. Auguriamo di rivederLa presto. Cordiali saluti, Serpa Hotel

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza molto gradevole,personale gentile accoglienza ottima
Stayed 1 night in Jul 2020
Response from Serpa Hotel on 20 Jul 2020
Gent. Sig. Stefano, La ringraziamo per la Sua eccellente recensione! Auguriamo di rivederla presto. Cordiali saluti, Serpa Hotel

10/10 Excellent

Mariarosaria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

vincenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona scelta
L'hotel è carino, un pò decentrato, ma di fronte a 2 lidi, pulito e confortevole, parcheggio non sufficiente x tutti gli ospiti, personale molto gentile e disponibile.
Stayed 1 night in Jun 2020
Response from Serpa Hotel on 1 Jul 2020
Gent. Sig.ra Vincenza, La ringraziamo per la Sua recensione e per averci scelto ! A Presto, Serpa Hotel

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020
Response from Serpa Hotel on 16 Jun 2020
Buongiorno Sig.ra Maria Cristina, la ringraziamo per l'eccellente giudizio che ci ha fornito! Le auguriamo buona giornata. Cordiali saluti, Serpa Hotel

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Hotel Serpa on 21 Feb 2020
Gent. Sig. Daniele, La ringraziamo per la Sua recensione e per averci scelto ! A Presto, Serpa Hotel

6/10 Okay

Hans

Liked: Cleanliness, property conditions & facilities, room comfort
Bra hotell vid havet utanför Anzio ca5 km
Utmärkt hotell med topp läge vid havet, dåligt med språkkunskap och service i receptionen ca5 km från centrum bör ha bil
Stayed 1 night in Oct 2019
Response from Hotel Serpa on 3 Dec 2019
Bästa kund tack för din recension. vi kommer att förbättra våra färdigheter Hotel Serpa

8/10 Good

ALESSANDRO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019
Response from Andrea on 11 Dec 2019
Dear guest, thank you for your review. We hope see you soon. Best regards, Serpa Hotel

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well kept family hotel by the beach
All very clean and the bed confortable. Was lucky to get view to the sea and although there is a coastal road the room is very well isolated and no noise comes through
Stayed 1 night in Oct 2018
Response from Andrea on 11 Dec 2019
Dear guest, thank you for your review. We hope see you soon. Best regards, Serpa Hotel