Tulum Hotel Guide - Área de Protección de Flora y Fauna Jaguar hotels in Tulum, Mexico.

"Room had a forest view over the Zen pool. Also had a bathtub on the balcony. Wife loved it!"

"I stayed at Copal Tulum Hotel for four days and overall had a great experience. The atmosphere is beautiful, with a relaxing jungle vibe that makes it easy to unwind. The cenote on the property was definitely a highlight—such a unique and wonderful feature. The yoga sessions were a 10/10, and the on-site photographer was also excellent. The food at the restaurant on the property was really good as well—everything I tried was fresh and flavorful. Transportation arrangements were smooth and well accommodated, which made getting around much easier. The staff truly made a difference in my stay. Max was especially pleasant, kind, and very helpful, and Johnny was also incredibly supportive throughout my visit. The only downside was that the door was sometimes difficult and inconvenient to lock and open. I also purchased an upgraded room, which did not meet my expectations, it felt a bit small base on what is shown. Overall, despite a couple of minor inconveniences, I would absolutely stay here again. "

"Area clean rooftop not clean, Pool is good, reception professional, staff very good the area was warm no air condition "

"The hotel is inside the National park , el Parque de Jaguar. The pool was awesome."

"Hotel is good except room services and washrooms. Our washroom weren’t functioning and you had to use nearby common washroom. Staff were okay! Limited breakfast and not much option to eat. "

"Location"

"Room needed renovation on basics. Windows didn’t stay closed. They even had to work in the roof one of the days. Also the cooler situation to be eco friendly, while still using so much plastic (straws, wrapped in plastic too) Felt a bit of a scam. I checked out earlier "

"Staff were wonderful through my week stay. Room was clean and tidy. Food was really good too. Restaurant service was also wonderful. It’s a very small and quaint place so I didn’t really see any people this week. The only suggestion I have is around pool area and water maintenance of the pools as it is the only water you can dip into on the property. The running water ran out for about an hour each day around 3pm like clock work. The pool you get on the terrace is also not clean water and the jets don’t work. As far as my interactions and food/drinks I would give 5 stars. I lowered the rating for maintenance because I upgraded my room to have access to the pool on my balcony but sadly did not get to use it. One of the staff was kind enough to kill a huge bug for me otherwise I would not have slept (just a fun side note about how lovely the staff are). It’s noisy as well (I already knew it was on a highway so for those who aren’t aware, don’t be surprised if it is noisy from cars). "

"This is our 4th and best time at Dreams Tulum. The preferred club was well worth every penny. Manuel was incredible from the check in where we were whisked into a private lounge where we could eat and drink while checking in, no waiting. We wanted a quieter room and were able to move even thought the hotel was sold out, thank you Manuel and Victoria. Everything stood out, but Geyslor at the beach preferred club is very special, personable, warm and professional. We got a bed on the beach one of the days and enjoyed relaxing and being taken care of by staff. Even though the club was sold out there was no waiting, enough chairs and didn't feel crowded at pools or beach. I had teenagers with me and they enjoyed their time as much as we did. Also visited a couple cenotes and Tulum city which is 15 minutes away. Enjoy!"