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Naala Tulum

3.5 star property
Hotel with an outdoor pool, near Tulum National Park

Choose dates to view prices

Photo gallery for Naala Tulum

Exterior
Garden
Reception
Sun deck
Restaurant
Naala Tulum offers a peaceful escape near historic Mayan ruins. Guests can relax in the garden, cool off in the outdoor pool, or enjoy drinks at the bar after exploring. Practical amenities include bike rentals and tour assistance to help travelers make the most of the area.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning
The current price is €54
includes taxes & fees
10 Sept - 11 Sept

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Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 2 Bedrooms

2 bedrooms, premium bedding, down duvets, minibar

Family Apartment, 2 Bedrooms

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Premium bedding
  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Room

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Premium bedding
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

2 bedrooms, premium bedding, down duvets, minibar

Standard Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Premium bedding
Down duvet
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, premium bedding, down duvets, minibar

Deluxe Quadruple Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
2 bedrooms
Ceiling fan
Premium bedding
Down duvet
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Conrad Tulum Riviera Maya

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9.2 out of 10, Wonderful, 270 reviews
The price is €408
includes taxes & fees
17 Sept - 18 Sept
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About the area

Zama, a neighbourhood in Tulum, is home to Naala Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map
Av. Cobá Sur, Región 014, Súper Manzana 001, Manzana 004, Lote 001, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Playa Ruinas - 11 min drive - 4.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 97 min drive

Restaurants

  • ‪Escama - ‬6 min walk
  • ‪Jasmine - ‬12 min walk
  • ‪El Capitán - ‬9 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬16 min walk
  • ‪Rossina - ‬15 min walk

About this property

Naala Tulum

Hotel near Tulum Mayan Ruins
Take advantage of a terrace, a garden and a bar at Naala Tulum. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, tour/ticket information and concierge services
  • Luggage storage, a banquet hall and a lift
  • Guest reviews say great things about the pool and helpful staff
Room features
All 95 rooms boast comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Parking on site (USD 10 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.50 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Naala Tulum Hotel
Naala Tulum Tulum
Naala Tulum Hotel Tulum

Frequently asked questions

Does Naala Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naala Tulum?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Naala Tulum on 10 Sept 2025 start from €51.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naala Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naala Tulum?

Self-parking is available for USD 10 per day.

What time is check-in at Naala Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Naala Tulum?

Checkout is at noon.

Does Naala Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-6:00 PM on request. A fee of USD 120 per vehicle applies.

Where is Naala Tulum located?

Located in Zama, this hotel is steps from Jaguar Park and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Paraiso. Tulum Beach is 2.7 mi (4.3 km) away.

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Reviews

Naala Tulum Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 397 out of 607 reviews
Rating 8 - Good. 132 out of 607 reviews
Rating 6 - Okay. 47 out of 607 reviews
Rating 4 - Poor. 13 out of 607 reviews
Rating 2 - Terrible. 18 out of 607 reviews

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay, very clean
Stayed 1 night in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na’ala was a great place to stay. The hotel has a great pool and the property was very nice. The staff was helpful. It is located close to a few shops in walking distance. We enjoyed our stay here.
Stayed 2 nights in Aug 2025

8/10 Good

Arianny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Swimming pool is great, room are spacious! Location is very closed by convenience stores and restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 would definitely recommend. The hotel overall is excellent the rooftop pools with views were second to none, and the staff were very friendly and accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt not eat at the hotel but it is a great stay and an awesome place. Great location easy to get where ever you want
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Aug 2025

10/10 Excellent

Coates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely garden and rooftop pool area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were great and the look was amazing.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very warm and inviting with a lobby area with lots of comfortable seating in a bohemian jungle style. The rooms were clean and had that similar natural bohemian style.
The garden at night
Relaxing at the rooftop pool
Stayed 8 nights in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good price
Stayed 1 night in Aug 2025

10/10 Excellent

Karilu Almeida

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really inconsistent
Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the best!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jimmy

Liked: Cleanliness
The bed was so comfortable I wanted to bring it home in Texas. The staff was very helpful and treated me. Very well.
Stayed 2 nights in Jul 2025

8/10 Good

rikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice for the area
Stayed 5 nights in May 2025

8/10 Good

Ralph

Liked: Amenities
This is a nice hotel to stay, it has comfort, nice amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back in the future. Christopher was an amazing manager at the property and he went above and beyond for service for us. Only bad thing was I love hot water and there it wasn’t working. Luke warm water was the only option. Being the price, location, service, amenities offered. Rooftop pool, breakfast and more. Truly this place is a steal. Very close to everything and accessible. Would highly recommend to anyone.
Stayed 5 nights in Aug 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. will stay here again
Stayed 3 nights in Feb 2025

8/10 Good

rikki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for the area, great roof top view
Stayed 1 night in May 2025

8/10 Good

MA

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night at Naala Tulum. The gardens and lobby area are beautiful, and the room was nice and comfortable. Service was excellent and attentive throughout our stay. However, the little pool area needs an urgent revamp—the sofas are old and outdated, and the pool paint is cracked. For some reason, food and drinks cannot be charged to the room, which is inconvenient. The rooftop restaurant's food was mediocre compared to other options in Tulum. Overall, the hotel feels overrated and pricey given the competition in the area.
Stayed 1 night in Aug 2025

8/10 Good

Nidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 5 nights in Mar 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the staff never seizes to amaze me. From the moment i walk from the parking area to the check-in center the staff is already greeting me with a great smile and genuine heartfelt handshake welcoming me into the property.
Stayed 1 night in Jul 2025

10/10 Excellent

Kalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 3 nights in May 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

8/10 Good

Zureidy

Liked: Cleanliness, amenities, property conditions & facilities
Photos are pretty accurate to what the place actually looks like. Staff is great and helpful! Will book again if I ever go back.
Stayed 3 nights in May 2025

8/10 Good

Eunice

Liked: Amenities, property conditions & facilities
Not on the beach, economical, near stores and restaurants. Taxi near. Just stayed one nice but liked ambiance, breeze was good, so was food and beverage for $35. Nice.
Stayed 1 night in Jun 2025