Arena Quarter Holidays

5******** ......................

It’s difficult, because I can understand the wide range of reviews. The fact that there are no staff on site, coupled with an unusual door access system, makes thinking of this as a hotel (never mind the star rating) somewhat of a stretch. Having said that, a mobile number was provided if needed. Our room was clean (although somewhat dated) and had all the equipment we expected. One big issue that we only subsequently learned about was that some of the rooms did not have an en suite. Ours did (with a much-appreciated heated towel rail), but I would have been very annoyed if we had been allocated a room without. Make sure of your room number! The location is excellent. Parking is available, but limited, so don’t be the last to arrive. All in all, we enjoyed our stay and felt we had good value for money.

We chose not to have breakfast but the choice seemed good and the dining area is in a lovely setting. My only gripes would be that there was no fridge or water in our room and I could not speak to a receptionist, having to leave a message instead the day before we arrived, which was not responded to. Overall cleanliness was good.