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UMAI PALACE

2.5 star property

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Located close to Arequipa Plaza de Armas, UMAI PALACE provides free continental breakfast, a free daily manager's reception and a coffee shop/cafe. In addition to a bar and a business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Triple Room

  • 34 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

Family Room

  • 24 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Bunk Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Double Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Double Room

  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Arequipa, UMAI PALACE is in the historical district. San Camilo Market and Claustros de La Compañía are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mario Vargas Llosa Palace and Yanahuara Plaza. Looking to enjoy an event or a game while in town? See what's happening at Melgar Stadium or Umacollo Stadium. Visit our Arequipa travel guide
Map
413 C. Mercaderes, 991088305, Arequipa, Arequipa, 04001

What's nearby

  • Traditional Arequipenan hats for sale at a stall in the San Camileo central market in Arequipa, Peru. South America.
    San Camilo Market
    5 min walk - 0.5 km
  • 0_dv604044
    Arequipa Plaza de Armas
    7 min walk - 0.6 km
  • Pretty Cathedral in Arequipa at night
    Arequipa Cathedral
    7 min walk - 0.6 km
  • Una pequeña cuidad dentro de la cuidad. El monasterio me sorprendió y de buena forma. Se recomienda pagar por un guía ya que si haces el recorrido solo no entenderás nada. Lo que mas me gusto: los hornos, la cocina en general, y esta calle. Calle Córdoba, blanca con las características flores rojas.
    Santa Catalina Monastery
    8 min walk - 0.7 km
  • Casa Ricketts
    5 min walk - 0.5 km

Getting around

  • Arequipa Station
    8 min drive
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    26 min drive

Restaurants

  • La Catalina
    4 min walk
  • Astoria
    5 min walk
  • Te de Mercaderes
    2 min walk
  • Señor Ceviche
    3 min walk
  • Los 3 chanchitos
    5 min walk

About this property

UMAI PALACE

Hotel near Arequipa Plaza de Armas
At UMAI PALACE, you can look forward to free continental breakfast, a free daily manager's reception and a coffee shop/cafe. In addition to a bar and a business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Coworking spaces, coffee/tea in reception and meeting rooms
  • A 24-hour front desk
Room features
All guest rooms at UMAI PALACE boast thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and printers.
More conveniences in all rooms include:
  • Patios, daily housekeeping and printers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (377 square foot of space)
  • Coworking space

Accessibility

  • No lift

Room amenities

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Free local calls
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 11:30 AM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is UMAI PALACE pet-friendly?

No, pets are not allowed at this property.

How much is parking at UMAI PALACE?

This property doesn't offer parking.

What time is check-in at UMAI PALACE?

Check-in start time: 11:30 AM; check-in end time: anytime.

What time is check-out at UMAI PALACE?

Checkout is at 11:30 AM.

Where is UMAI PALACE located?

Located in Historical Center, this hotel is within a 10-minute walk of Patio del Ekeko and Arequipa Plaza de Armas. Museo de Arte Virreinal de Santa Teresa and Casa Ricketts are also within 10 minutes. Arequipa Station is 21 minutes by foot.

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Reviews

UMAI PALACE Reviews

7.0

Good

9.0

Cleanliness

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel & staff but noisy

The hotel is very nice, clean and fully equipped. The staff is amazing, welcoming and friendly. They manage to help you at any mean. The hotel is also very well located, very close to the center. One problem is: it is located above a bar/club that plays loud music until 2 a.m. so definitely not helpful to sleep well.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025