- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had visited this hotel before and found it excellent. On this occasion I believe because of the Coronavirus situation that the hotel management should have cancelled my booking and returned my money,via Expedia the agent I booked through. On the day we travelled the hotel's website was still showing normal service. When we arrived hotel services had been reduced and we weren't allowed to leave unless for food or pharmacy and to return home. Obviously not a holiday. I have to say however, despite the difficulties the staff there were excellent and went above and beyond the call of duty. So 10/10 to them but zero to the very senior management.