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Reviews of Beautiful Lakeside Retreat!

Beautiful Lakeside Retreat!
Smyrna, GA

Reviews

4.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

10/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jeffrey

Travelled with family
The management company is awful! Booked a few months in advance. Other than a confirmation email there was no communication whatsoever. Day of the trip we realized that we didn’t even have an address. Management company has no weekend or after hour support. Spent the entire morning trying to contact them or VRBO. two hours before checkin we were finally sent checkin info and address. By that time we had already booked a hotel room as it was Saturday night. We forfeited our $ on this property because we knew if we encountered any problems there would not be anyone to contact to resolve. Simple communication prior to two hours before checkin would have prevented this fiasco. I don’t recommend this property as long as it is managed by Freedom management
Stayed 1 night in Oct 2021

4/10 Poor

Kirsten R.

Disliked: Cleanliness
Giant roaches and shoddy wifi
The property manager was very friendly and communicative, but that didn't solve all the issues. We were in town for a couple of Braves games, and upon returning the first night, we found a GIANT cockroach on the dining table. Also, the attached patio had a bag of trash left on it that smelled awful. There was no wifi password provided, but we were able to message the host to obtain that despite requesting it at a late hour. However, the wifi went in and out so much that we ended up not using it at all. Additionally, the couch sinks so much that trying to relax or sleep on it was an awful experience. The location is convenient, the host seemed to care that we have a good experience (though we didn't), and the price would've been great if not for all the issues. Especially the roach issue. At it stands, I can't believe I paid money to potentially bring pests back to my home.
Stayed 2 nights in Aug 2021

10/10 Excellent

Jacob P.

Liked: Cleanliness
Great stay Close to The Battery
My wife and I needed a quick getaway for her birthday weekend and this stylish stay was a great home base for spending the weekend enjoying the very nearby Battery. This home was incredibly clean and cozy, it also had an amazing view of a lake from the back porch! With a full kitchen, bathroom, and a large dining room table, this apartment has everything you may need for your stay. The check in was easy, the Home was beautiful, and the Host was pleasant to work with. I would definitely recommend this stay!
Stayed 2 nights in Aug 2021

2/10 Terrible

Mindy

Travelled with family
Disliked: Amenities, property conditions & facilities
We never got rhe information to check in and when we got to the property the day of check in our reservstion got canceled and our money is suppose to be refunded
Stayed 1 night in Aug 2021