Luxembourg City Hotel Guide - Auchan Cloche D'Or hotels in Luxembourg City, Luxembourg.

"The hotel staff is super helpful. The location is a brief walk from the train station and appears to have good parking. The street entrance to the hotel is strictly by elevator, which is strange. Rooms had coffee maker and small fridge. Room was spacious with large bathroom. Breakfast buffet was extra charge but good."

"The staff provided an umbrella so we could walk around the city in the rain."

"Clean room"

"We picked this location for a one night stay to visit the city on our way from Netherlands to Switzerland. Location was good for walking to town as we like to walk. The toilet room is separated from bathroom which was interesting. The thermostat wasn’t working properly so we were hot for most of the night. They also adviced not to drink the water since they were working on the plumbing. But front desk was helpful with giving us information on where to visit. "

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."