Luxembourg City Hotel Guide - Shopping Center Cloche d'Or hotels in Luxembourg City, Luxembourg.

"Very clean hotel with fantastic customer service and delicious breakfast buffet. Really enjoyed my stay! "

"Room was clean and the staff were polite and helpful.More staff required at busy breakfast times to ensure food was refilled quickly.We were waiting a good 10 minutes for some foods to be refilled."

"I didn’t have the chance to try the breakfast but the restaurant and bar area look great !!! The hotel was excellent, highly recommended "

"A gem of a hotel right in the heart of the city. Given it is a literal stone’s throw from the central station you might expect the city noise to leech into the rooms but, remarkably, it doesn’t which allows you to be right in the middle of the action without loosing a wink of sleep. The included continental breakfast was also above expectations. In addition to the expected pastries, fruits and bread the hotel also offered cooked eggs, bacon and sausages with freshly squeezed orange juice as the cherry on top. If we were to return the only things we would do differently would be to a) stay longer and b) stick to the standard room. We upgraded to the junior suite this time but didn’t end up making much use of the lounge area."

"Nice clean hotel staff nice"

"This property does not meet the standards of a luxury apartment as advertised. The promotional material was misleading. Although the listing stated it was a non-smoking unit, evidence of smoking including odors, stains, and cigarette butts was present in various areas. Trash bags were found on the balcony, and cleanliness throughout the apartment was inadequate; stains and grease were noticeable on surfaces, appliances, and cookware. The oven produced a strong smell due to cleaning residue that had not been properly removed. At check-in, amenities such as bath towels and soap were missing, and when towels were supplied, they were stained and of poor quality. The bedding and kitchen supplies were similarly substandard, with only a dirty sponge provided and the coffee machine left unclean. Most pots did not work with the induction stovetop and were also in poor condition. Several furnishings, including the couch and walls, showed signs of wear and staining, and some decorative elements were missing. Multiple ceiling lights, including those in the bathrooms, were also out of order and were not repaired after being reported. Resolving these concerns required numerous calls, photo documentation, and resulted in receiving only minimal compensation from Hotels.com following extensive discussions. While the apartment offers complimentary parking and convenient access to the tram line, the overall experience did not justify the cost or match the high level advertised."