Bishop Auckland Hotel Guide - Auckland Castle hotels in Bishop Auckland, United Kingdom.

"What a lovely hotel in excellent settings. Staff were super friendly and loved our doys. Great food for evening meals and breakfast all cooked to order. Can't believe it is only ranked as a 3 star as deserves so much more."

"Great friendly welcome from all the staff, Room was clean with excellent facilities, The Oak Room serves very nice food and has a good selection of drinks and the prices are very reasonable, again the service was attentive and friendly, I have no hesitation booking a stay here again, and look forward to coming back "

"Very clean, very friendly, very comfortable and good food - what more do you need? -"

"We arrived at the property with no check in instructions. When returning hours later with the check in details, we did not feel safe in the area. The large window would not close and nothing was done about it. We left and stayed else where They have refused to refund us. DO NOT STAY HERE"

"Excellent stay with my two kids. Loads to do locally and on your doorstep. Short walk to two lakes plus an excellent local playground. Woukd highly recommend."

"Well this booking was made on the whole purpose of having a relaxing weekend after running 350km for charity over the past few months. So we booked here for the hot tub and the relevant ease of running a Park Run on the Saturday. After running this Park Run we returned back to the accommodation for our day of in and out of the hot tub. Although this turned out to be turned off so we had an ice bath, not advertised on the website. We then were told that we would get a nights refund for this error. (2 weeks on still waiting). The hosts did bring someone round to fill the hot tub up to enable us to get in which took around 30-40 minutes. But then we discovered the cooker doesn’t work by this time we had had enough and just packed up and went home. My verdict on this accommodation is don’t bother and certainly get anything they offer in writing. "