Avena Hotels

"The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful."

"Good customer service by Nico, Large room and kitchen. Ideally, Television is placed in a more comfortable place to watch."

"I believe at one point, some time ago, this was a 4 star “resort”. Not anymore. Our A/C did not work and they could not fix it while we were there. No real bar area and would have to give them a period of time to use the spa (to heat things up). Staff was friendly and did what they could. "

"We enjoyed our stay so much! Gianna and her family were so nice and welcoming! I don't usually stay at properties where the family also stays, but I'm so glad I did this time! My husband and I loved the views and I made dinner in the loft kitchen twice using the fresh herbs Gianna had growing. She was so generous and left us food staples to make dinner and it really came in handy the first night when we realized that we would rather drink wine outside than go out to dinner! One thing to note about this area (and most places we visited in Italy), is the restaurant hours. Many places only open for dinner and that starts around 7pm. Lunch is over at 3pm and most places close from 3pm-7pm. Everything was perfect for our stay and the area is lovely. "

"Everything met or exceeded our expectations. We had a wonderful stay at this magnificent villa. The house, the pool, the tennis court were all sensational. Clean, beautifully maintained, private and good location. Host/owner was very accommodating too. Highly recommended!"

"There is sometimes a fine line between rustic and dilapidated, but this property is definitely the latter. It is tired and dated, there is exposed wiring, the cot was broken, the fridge leaks water, the bathrooms are frankly grim and the aircon barely copes at maintaining 22 deg C. The house was the family home of the man who lives in a small part of the house. He can enter your part of the house whenever he wishes, and does so frequently and unannounced. It was his home, and feels like he has been relegated to the granny annexe but still misses his house. It could be a great property. It wouldn’t need much in the way of investment.The pool is lovely and large. It is an above ground pool (note the careful photography on the site that does not make this obvious). It is shallow, but apart from that provided lots of entertainment.The location is great and Arezzo is a lovely town and you are within an hour of Sienna, Florence and a bit further to many other famous destinations."

"We loved every minute of it! Everyone we had the pleasure of working with and spending time with was so lovely and made our experience so much better. The pictures don’t do this place justice. Simply beautiful. "

"Ceiling was leaking in the bathroom causing the floor to have puddles of water. Extremely dangerous. Service staff on the whole was good, unfortunately when they could have really helped out they chose to be short sighted and cheap. Would not return to that establishment. "

"Great wifi, delicious dinner, Luca and the breakfast lady in the morning were great. Staff were generally really lovely but quite busy. The room was large with a king size bed. Shower was strange with half glass half curtain but served its purpose. With a kettle in the room we could make a tea which was also great."