Ayer Hitam Ulu Hotels

"Great Hotel with all facilities available Fantastic staff working at the lobby and kitchen dinner area"

"This charming hotel in the heart of Chinatown launches you back in history with its period furniture and ambience. Its location is close to the Jonker Street Night Market on the weekends and is within walking distance of many of the major tourist attractions and areas. If you arrive on the weekend, you may need to take a taxi with a driver who knows how to avoid the road closures; Grab would not accept rides. The breakfast buffet is ample with a mix of Asian and Western options. We opted to use the spa, which was a relaxing and pleasurable experience. The facilities are well kept, combining modern and historic. They could improve their commitment to environmental sustainability, such as offering water dispensers and refillable toiletry dispensers instead of using plastic bottles. The hotel did receive a bus load of mainland Chinese tourists, who were quite loud in the hallways and breakfast area. Although this is not the fault of the hotel staff, if they could have emphasized speaking softly and minimizing the noise level for the courtesy of all guests, it may have helped. "

"Welcoming staff. decent facilities. it’s also walkable distance to tourist places"

"We had an excellent stay with a very smooth and swift check-in process. The staff were exceptionally kind, attentive, and always ready to help, making the experience truly pleasant from the moment we arrived."

"Friendly staffs. "

"Good hospitality Nice room "

"Room was clean and well maintained. Staff was excellent and responsive. Very friendly too."

"Hotel is lovely. Up to standard, but front staff need better English skills. It was a guess that they understood what you wanted. Very friendly with it. Biggest problem is the traffic noise from loud motorbikes well into the night as they race around the roads out front of the hotel. If you want to sleep before 2am ask for a room away from the front street."

"Good service "