Breakfast, lunch, dinner served; local cuisine

Reviews of The Pointer

3.5 out of 5
The Pointer
27 Church Street, Brill, Aylesbury, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 56 reviews" "
Rating 8 - Good. 12 out of 56 reviews" "
Rating 6 - Okay. 2 out of 56 reviews" "
Rating 4 - Poor. 1 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emma

Stayed 3 nights in Apr 2024
Response from Matt on 28 Apr 2024
Hi Emma,Thanks for taking the time to leave your feedback! We're glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on, please feel free to let us know. We're always looking for ways to enhance our guests' experience.Kind RegardsMattThe Pointer

10/10 Excellent

Linda

Stayed 1 night in Nov 2023
Response from Matt on 29 Dec 2023
Hi Linda,We appreciate the perfect rating! Your support means a lot to us, and we hope to welcome you back soon for another excellent stay.Kind RegardsMattThe Pointer

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
One word Excellant Hotel
Stayed 1 night in Nov 2023
Response from Imani on 14 Nov 2023
Hi,Thank you so much for the positive review!We are glad that you loved your stay.Kind regards, Imani

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Matt on 31 Oct 2023
Hi Muhammad, Thank you for taking the time to score your stay with us! We're so glad to see you scored us full marks and we hope we will be welcoming you to stay with us again soon.Kind RegardsMattThe Pointer

4/10 Poor

June

Travelled with family
Disliked: Staff & service
Disappointing stay
The food was terrible We had dinner and breakfadt
Stayed 1 night in Aug 2023
Response from Rory on 5 Sept 2023
Hi June,Thank you kindly for sharing your experience with us.We're disappointed to hear about the food service that you received. We would like to discuss this further if you could get in touch with us directly.We look forward to hearing from you soon.Kind regards,The Pointer

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming village location and nice style
This is a really lovely pub and rooms above the pub in an exceptionally charming village. Room we had was lovely - nice products, spacious bathroom. The breakfast was charged separately but was really good - evening meal service not quite the same standard I would say.
Stayed 1 night in Jul 2023
Response from Rory on 18 Jul 2023
Hi Amy,Thank you for your glowing review! We're happy to hear you enjoyed so many aspects of our hotel! It's a shame to hear that the evening meal did not hold to the same standard but we hope we can redeem that in a future visit.Kind Regards,The Pointer Reservations Team

8/10 Good

Helen

Stayed 2 nights in Apr 2023
Response from Rory on 8 Jun 2023
Hi Helen,Thank you kindly for your review. We're happy to see you enjoyed your time with us!If you have any comments that could have helped us earn a 5-star review in the future we would love to hear from you. We always take our guests' input on board so we can improve our services.We hope to see you again in the near future!Kind Regards,The Pointer Reservations Team

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, food and accommodation
Stayed 1 night in Apr 2023
Response from Matt - The Pointer on 5 May 2023
Hi Paul, thank you for your lovely review and we're glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Excellent staff Efficient check inDinner and breakfast very good
Stayed 1 night in Apr 2023
Response from Rory on 22 Apr 2023
Hi Keith,Thank you for sharing your experience with us. We're happy to hear you arrival went smoothly and that you enjoyed your meals with us!We hope you return soon.Kind Regards,The Pointer

10/10 Excellent

Keith

Stayed 1 night in Apr 2023
Response from Rory on 22 Apr 2023
Hi Keith,Thank you kindly for your review! We hope you return in the near future.Kind Regards,The Pointer

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely country pub with great food in the restaurant. We were room only and breakfast was so expensive we only did it once; definitely not worth the price of breakfast. Nice rooms and lovely big bathrooms.
Stayed 2 nights in Mar 2023
Response from Rory on 2 Apr 2023
Hi Gareth,Thank you for your review.We're happy to hear your enjoyed your time with us! We also appreciate your comments regarding the breakfast service as well.We hope you consider visiting us again in the future.Kind Regards,The Royal Foresters Reservations Team

10/10 Excellent

Bronwyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Rory on 2 Apr 2023
Hi Bronwyn,Thank you kindly for your review! We hope you return in the near future!Kind Regards,The Royal Foresters Reservations Team

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brill is lovely, hotel comfy.
Booked as attending a wedding nearby. Checking in and out was quick and easy, staff were friendly. When booking, it didnt give me a breakfast option which was inconvenient as the hotel is in the middle of nowhere. You can buy breakfast at an additional cost but we had paid £139 for 1 night and didnt want to pay an additional £13.95 for a cooked breakfast.
Stayed 1 night in Mar 2023
Response from Rory on 2 Apr 2023
Hi Sarah,Thank you kindly for your review.We're happy to hear you enjoyed your time with us over the course of your stay! We appreciate your comments regarding the breakfast prices as well.Kind Regards,The Pointer Reservations Team

10/10 Excellent

Nick

Stayed 1 night in Mar 2023
Response from Rory on 2 Apr 2023
Hi Nick,Thank you very much for your review! We hope you revisit soon!Kind Regards,The Royal Foresters Reservations Team

10/10 Excellent

Claire

Stayed 1 night in Dec 2022
Response from Rory on 2 Jan 2023
Thank you kindly for your review!We hope you return in the new year!Kind Regards,The Royal Foresters

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely setting
Lovely place great setting. It was obvious i was a contractor said breakfast was at 8 said i needed to be gone by then they never offered anything else no packed lunch or discount of evening meal that was my only issue other than that it was brill in brill
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, clean and well appointed. A bit hot and the fan was super noisy.
Stayed 1 night in May 2022
Response from D on 29 Jun 2022
Thank you very much for your lovely feedback! Likewise it was a pleasure to have you as a guest. We look forward welcoming you again. Best Regards, Davide ThePointer

8/10 Good

Fredricka

Liked: Cleanliness, property conditions & facilities, room comfort
Cute place
Lovely location, clean room but we did have a terrible time with the radiators. We had to bleed them to stop the awful rattling,so we lost a night's sleep which was a real shame. we were also surprised that the room wasn't cleaned and cleared of dirty cups from the previous day's breakfast things. It would have been nice to have been given a complimentary drink or a discount but we didn't!
Stayed 2 nights in May 2022
Response from D on 29 Jun 2022
Fedricka Thank you for your feedback - We are sorry to hear the radiator gave you problems on your stay. We hope to make it up to you if you were to return. Kind regards, Davide The Pointer

10/10 Excellent

Tom

Stayed 1 night in Apr 2022

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi in room
Room was nice but no wifi coverage apart from in the bathroom! Milk in the fridge was out of date. Bedside lamp didnt work. Apart from this the place is nice.
Stayed 2 nights in Mar 2022

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
At dinner staff brought dishes we hadn't ordered and failed to bring those we had. We ate them because the process of ordering had been so difficult that we cut our losses and ate whatever was brought. At around 2.00 a.m the building's alarm system was activated. There was apparently no staff around either to tell us how to respond or to switch it off and it continued for approx 30 min. Breakfast consisted of cold croissants, some cereal and fruit left outside the room. In addition milk for the cereal etc. was in a communal container in a fridge on a landing. This is not acceptable in any circumstance, let alone in current climate. Although we delayed our departure (finally left at 8.50 a.m.) in order to discuss the above with the management and to see and approve the final bill, no member of the management appeared. I look forward to your response. Dr Ken Clarke
Stayed 1 night in Feb 2022

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every minute of our stay
The place was perfect. Customer service outstanding. We would highly recommend. The food was also amazing
Stayed 2 nights in Jan 2022

10/10 Excellent

Catrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! We really enjoyed our time here and particularly were impressed with how nice our room was. The roll-top bath was a lovely touch and the toiletries/facilities were very high end. The pub itself does amazing food and is a gorgeous place to sit and relax.
Stayed 1 night in Jan 2022

8/10 Good

alastair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and comfortable
Clean and friendly, directly above the bar so a little noisy until after 11, simple room but very comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Great food. Good room.
Stayed 1 night in Nov 2021
Response from Nikki, The Pointer Team on 17 Jan 2022
Thank you for your 8 out of 10 review, we hope we can welcome you back to The Pointer in the very near future Kindest regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from The Pointer on 5 Dec 2021
Thank you for your great rating! We hope to welcome you back soon. Thank you.

10/10 Excellent

laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Fantastic pub food, easy to park and then such a comfy bed in a lovely quiet clean room. You just can't ask for any more. ps did you know the Great Train Robbery plan was hatched here when it was the Red Lion?
Stayed 1 night in Nov 2021

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pointer
Fantastic very spacious room. Great village location with 2 good pubs and great local walks. Short drives to nearest towns. Room completed to very high standard. Rainforest shower. Staff very welcoming and accommodating.
Stayed 1 night in Oct 2021
Response from The Pointer on 5 Dec 2021
Thank you for your lovely review! We're so pleased to hear you enjoyed your stay and hope to welcome you back soon. Thank you.

10/10 Excellent

Holly and Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab find
Lovely find. Very comfy bed, lovely soft linens, lots of towels, dressing gowns, plenty of bathroom smellies, coffee machine in the room. We were very comfortable and had a lovely stay. The pub menu was limited but what we had was delicious. If you’re thinking of booking, do it!
Stayed 1 night in Oct 2021
Response from The Pointer on 6 Oct 2021
Hi, thank you for your lovely feedback! We're pleased to hear you enjoyed your stay as well as the food. We hope to welcome you back soon!

10/10 Excellent

BABAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the quality and friendliness of staff
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a really nice place to stay for a night away. Nice small village, good food and comfortable room
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Stunning rooms comfortably clean and spacious lovely bathroom and shower. Restaurant lovely food great staff and welcoming
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms tastefully furnished, bathroom spacious & loved the raindrop shower. Nice to have such a large selection of towels too. Nice little touches throughout. Food was excellent in the evening & great breakfast. People do seem to let the main door to the bar slam & with it being an old place you can hear it but other than that would definitely stay again if in the area.
Stayed 1 night in Dec 2019

8/10 Good

Lyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased to stay in an independently-run restaurant with rooms that also serves the local community well, rather than an anonymous chain. Welcoming and efficient staff, lovely food and very comfortable rooms with a lot of thoughtful touches. We'd be happy to stay again. Wish we could have got our bedroom windows to open and struggled with the TV until we found it had been switched off at the wall; also we could only get channels 1-99, but overall a really good experience.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: new, nice design, cosy room. Food hamper upon arrival which is great. Con: the carpet is a bit too rough for bare feet. I was not communicated timely about the breakfast being skipped at first place - due to bank holiday weekend. However the manager decided to carry on operating breakfast service as usual so it was fine at the end.
Stayed 1 night in May 2019

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Brill!!
Lovely stay at the Pointer. Fabulous room - everything was perfect - delicious breakfast. Staff really welcoming and couldn’t do enough to make our stay relaxing.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous accommodation and good food with friendly staff
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old village feel. Rooms absolutely fabulous, roomy and very clean.
Stayed 1 night in Jul 2019

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bueatiful rooms, very good foof& service......stunning location
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stay for a trip to Bicester. Lovely food, comfortable bed and excellent bathroom.
Stayed 1 night in May 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Lovely place to stay food at the restaurant opposite was great.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B and the food in the pub was excellent - we left very full and well rested!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pointer review
I would rate this hotel 5 star. The room and food was exceptional. The staff couldn’t do enough were
Stayed 1 night in Oct 2018

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
Fantastic stay - room was superb and beyond comfortable and the staff were amazing and could not have been more helpful - highly recommended
Stayed 1 night in Oct 2018