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Puerta del Cielo Hotel Origen
3.5 star property

Comfortable hotel, walk to Lake Bacalar

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Puerta del Cielo Hotel Origen

Photo gallery for Puerta del Cielo Hotel Origen

Outdoor banquet area
Studio Suite, 1 Queen Bed, Terrace, Lagoon View
Studio Suite, 1 Queen Bed, Terrace, Lagoon View | Bathroom
Superior Studio Suite, Terrace, Lakeside | Living area
Property grounds

Overview of Puerta del Cielo Hotel Origen

Reviews
9.8

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar6 min walk
  • Popular LocationLaguna Bacalar Ecological Park3 min drive
  • Popular LocationMunicipal Spa of Bacalar6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)37 min drive
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Room options

View all photos for Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

Superior Studio Suite, Terrace, Lakeside

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Partial Lake View

Standard Room, Terrace, Partial Lake View | Terrace/patio

Standard Room, Terrace, Partial Lake View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Studio Suite, 1 Queen Bed, Terrace, Lagoon View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

Grand Studio Suite, Terrace, Lakeside

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 80 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Standard Room, Terrace, Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bacalar

Located in Bacalar, Puerta del Cielo Hotel Origen is near the airport and near the boardwalk. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Discover the area's water adventures with snorkelling and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Bacalar travel guideOpens in a new window

What's nearby

  • Lake Bacalar - 6 min walk
  • Laguna Bacalar Ecological Park - 3 min drive
  • Fort of San Felipe - 4 min drive
  • Municipal Spa of Bacalar - 6 min drive
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • Taqueria Chepe - 3 min drive
  • Marisqueria el Taco Loco - 14 min walk
  • La Catrina - 4 min drive
  • Madre Masa - 4 min drive
  • Jaguara - 2 min drive

About this property

Puerta del Cielo Hotel Origen

Hotel near the airport
Consider a stay at Puerta del Cielo Hotel Origen and take advantage of a poolside bar, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • Beach umbrellas, wedding services and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Puerta del Cielo Hotel Origen offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3500.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 to 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Puerta Cielo Origen Bacalar
Puerta del Cielo Hotel Origen Hotel
Puerta del Cielo Hotel Origen Bacalar
Puerta del Cielo Hotel Origen Hotel Bacalar

Frequently asked questions

Does Puerta del Cielo Hotel Origen have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Puerta del Cielo Hotel Origen?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Puerta del Cielo Hotel Origen on 2 Jun 2024 start from €244.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerta del Cielo Hotel Origen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerta del Cielo Hotel Origen?

Self-parking is free at this property.

What time is check-in at Puerta del Cielo Hotel Origen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Puerta del Cielo Hotel Origen?

Checkout is at noon.

Where is Puerta del Cielo Hotel Origen located?

Situated near the airport, this hotel is within 2 miles (3 km) of Lake Bacalar, Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 3 miles (5 km).

Puerta del Cielo Hotel Origen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 61 reviews" "
Rating 8 - Good. 4 out of 61 reviews" "
Rating 6 - Okay. 0 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

José Pablo Cabeza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad en un lugar increíble, el servicio siempre fue excediendo nuestras expectativas y el personal siempre está al pendiente de tus necesidades
Stayed 4 nights in Mar 2024

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Stayed 2 nights in Feb 2024

8/10 Good

Mark

Travelled with partner
Wonderful staff. New, very clean and nicely designed rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eitan

Stayed 2 nights in Jan 2024

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, property conditions & facilities
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
Stayed 5 nights in Jan 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Sunrise view from our room
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
Stayed 2 nights in Dec 2023

4/10 Poor

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, amazing hotel
Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gabriela, Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
Stayed 3 nights in Oct 2023