Grindelwald Hotel Guide - Bachalpsee Lake hotels in Grindelwald, Switzerland.

"Fantastic. Far better than I was expecting. I want to stay an extra night!"

"The staff was very friendly"

"As described. Nice place and convenient"

"Extremely clean and one of the more modern hotels. Breakfast experience was amazing and the views from the balcony were great! Recommend the junior studio suite for views and experience. "

"I had a really disappointing experience at this hotel, mainly due to the staff’s attitude. From the moment we arrived, the service felt cold and unwelcoming. Instead of being helpful, the staff came across as dismissive and at times outright rude. Hospitality is supposed to make guests feel comfortable, but this was the complete opposite. Simple questions were met with attitude, and it honestly made the stay stressful rather than enjoyable. The location and hotel itself may be fine, but the way guests are treated matters much more — and unfortunately, this completely ruined the experience for me. I would not return, and I hope management takes this seriously and works on improving customer service. I suggest you find something else where"

"Breathtaking view… we loved the vibe of this stay..super friendly helpful staff…sparkling clean restrooms and common areas…great little restaurant just a minute outside…cozy rooms… free breakfast..lots to do nearby…we didn’t have a restroom in our room but it was very close by and extremely clean. "

"It was good!"

"An awesome place with fantastic views of the Alps…… Daniele at the front desk was super friendly and helpful. The rooms were very clean. Breakfast was very good too. Highly recommended. "

"We were upgraded to the Panorama Suite complete with lounge room, full width panoramic windows and balcony. Could ask for better views of the mountains. Staff were great and buffet breakfast was great. A must stay at this hotel."