Backus Hotel Guide - Hotels with Pool in Backus, Minnesota

"The Grand View Lodge website needs to be updated with what amenities will be available for what dates. We had expected to have lots of options avaliable to us during our stay for spring break, but there was only one pool open, two restaurants, no ice rink, no snowshoeing, no skiing, no sledding, and limited hours for the things that were open. The food at the pub was greasy and overpriced, the menus were inaccurate, and the pizza tasted like cardboard. And 12 year olds are considered "adults". I booked a couples massage for myself and my husband at Glacial Waters Spa and it was the worst massage experience of my life, especially for the price. My husband expressed similar sentiments as well. I notified the front desk of our disappointing experience. They had me fill out a comment card and they also emailed a manager because they said one was not avaliable for me to speak with at the time. The staff person said a manager would call me. It's been four days and no one has contacted me. Additionally, I was forced to pay full price for my husband's massage, and was only given 20% off my massage. The total cost was still almost $400. My massage therapist could have been any Joe off the street; she lacked basic massage skills, was noisy, chaotic, and did not actually massage my muscles but instead applied about 100 layers of lotion, which caused the sheets to stick to my body. I would like a full refund for this experience being a total waste of my time and my husband's time."

"I don't know what it's like in the summer, but in the winter they just don't seem to care. We got to the breakfast area a half hour after they said it opened and we had to plug in the toaster and turn on the waffle maker. No juice of any kind. very small selection of food."

"Bathroom door didn’t work. "

"Yes but their hot tub was not working please say that on websites because that was the only reason I booked here"

"I booked this room for one night for a work trip. Walking into the property it was clean. Front desk was polite and helped me right away for my check in. My room was on the main level next to the pool. Room was clean and cozy. For the time spent at the hotel I was very happy and the price was good. Would stay here again."

"Clean room and nice staff."