Baco Hotels

"Super clean room, modern, good shower and bed, nice and quiet, 10 minutes from the train station, breakfast was done in time slots and was ok maybe could have had more selection, staff were friendly, my only bugbear was the WiFi was really slow and i ended up using my hot-spot instead "

"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"

"We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back. "

"no breakfast service very slow staff not that friendly at front desk When I went to my room it was open which I brought to their attention but they did nothing about it No amenities provided also they charged me for things i did not use"

"Great experience "

"The bed in our room was so hard and old. It creaked with out hardly moving. …no sleep because of it. Breakfast was okay, food was barely warm both mornings, had to ask for new coffee because it was cold. Location was good. "

"One of my favorite places to stay in Florence. Nice área with a lot of places to eat at a walking distance. The staff is always friendly and ready to assist you. The rooms are fabolous and some have a great view."

"My only complaint was there were no power sockets at both bedside cabinets which is very unusual as needed for charging phones, cameras etc, had to unplug tv on sideboard opposite bed to use socket and also buy a travel adapter as there was no usb port, there was one thankfully in bathroom for styling tong, bedroom was very dated."

"Beautiful hotel in fabulous location - 7 mins walk away from train and most major attractions! Really great hotel - very clean and hospitable. Room is really clean, spacious and bright. We stayed in the two double beds room, which were comfy. Decor is really modern. TV channels are interesting. Everyone is always so happy and eager to help out, esp the front desk staff. The breakfast in the morning is one of the best hotel breakfasts we’ve ever encountered in our travels. A lot of offerings like croissant, eggs, yogurt, fruits, cereal, etc. The servers Jessica and Ivy are especially sweet, quick and nice to see before we start our days. The cappuccino also rivals those that we pay for outside the hotel. Great comfortable stay overall. They ended our trip by giving us a sweet note and biscotti, which was a nice touch."