Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Wellness- & Nationalpark Hotel Schliffkopf

4 out of 5
Wellness- & Nationalpark Hotel Schliffkopf
Schliffkopf 1, Baiersbronn, Baden-Württemberg

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night during the snowstorms of 2023 that shut down large parts of southern Germany and the service and hospitality we received at this hotel were unapparelled. We stayed here just as an overnight after driving all day from Austria but it was one of the most memorable nights on our driving trip around Germany and Austria. Highly recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Rainee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Forest Beauty
A wonderful hotel in a beautiful setting in the Black Forest National Park. Old World charm with nice amenities. An excellent location whether you’re there for relaxation or outdoor adventures!
Stayed 3 nights in Aug 2023

8/10 Good

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple with our 2 fur babies
Great location in the Black forest with plenty of nice walking trails nearby. The rooms were spacious,thankfully we got moved to a nice wellness suite due to construcrion works. The pool area inside and outside is nice although we didn't spend much time there due to the construction work. The staff were friendly from reception to housekeeping until it came to our first night at dinner where it really depends on who is serving you. We had a waiter who was not so friendly and did not seem to like serving so much so we left early. Mrs.Brose was fantastic and so professional and looked after us really well including making sure gluten free options were available and went one step ahead and had gluten free bread already on our breakfast table and she was on top of everything ensuring breakfast ran smoothly with her friendly approach. Manu the customer service manager was also fantastic in looking after us and thankfully we moved to his dinner service area for the second night which was a totally different experience to the first night in a much better way. Manu made us feel welcome and was so professional having listened to our unwelcomed experience the previous night. The good aspect about this hotel is that the the management listened and acknowledged our poor experience on arrival and thanks to Viola turned into a most memorable relaxing and enjoyable time. We really appreciated it so thank you Manu, Viola and Mrs.Brose. Our 2 little dogs also had a good time.
Stayed 2 nights in Jul 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Peaceful hotel overlooking the black forest with several small villages and towns that have lots of bars, restaurants and things to do. With comfortable rooms and nice facilities, our stay was very pleasant. We only stayed for one night as a stop off point on the way home as we wanted somewhere to relax after visiting lots of towns and doing lots of driving. I don't think the hotel is really set up for our kind of stay as the reception is not maned between 21:00 and 07:00 which made checking out a problem for us. We had to leave at 6am and found that all the doors were locked and no staff to let us out. We had to hunt for an escape door that wasn't alarmed to leave. There was definitely a shortage of staff in general, they were all lovely and good at their job but some facilities, such as the pool side bistro were not manned so we couldn't easily order refreshments without going to find someone who then had to call the bar and get them to bring drinks. I'm sure it's because we were there in their off season but I do think that if they accept bookings then all the advertised facilities need to be properly staffed and I think that a 4 star hotel should have reception staff on at all times.
Stayed 1 night in Jul 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing place to stay
Stayed 1 night in Sep 2022

8/10 Good

Kvarvaressos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful overnight stay
Very quiet location in the middle of the black forest off the b500.lovely dinner although it's early for Mediterranean people like me nice empty swimming pools
Stayed 1 night in Sep 2022

10/10 Excellent

Maria T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location to visit the Schwarzwald national park. Easy access to many trails for hiking and gorgeous view!
Stayed 1 night in Jun 2022
Response from Schliffkopf-Team on 21 Jul 2022
Dear hotelguest, Thank you for your feedback. We are happy that you had a nice stay with us. Kind regards, Schliffkopf-Team

8/10 Good

Timo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, sehr freundliches personal. Bad, Dusche auf dem Zimmer etwas in die Jahre gekommen, Dusche in der Badewanne, für jung ok, im Alter braucht man das nicht.
Stayed 3 nights in May 2024

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service
Bin über 30 Jahren Gast im Schliffkopf. Die Ruhe, Service und schöne Natur lockt hier her zu kommen
Stayed 3 nights in Feb 2024
Response from Feedback positive Bewertung on 11 Feb 2024
Sehr geehrte Frau Pflieger,herzlichen Dank für Ihre durchweg positive Bewertung. Es freut uns sehr, dass es Ihnen bei uns gefallen hat.Unsere Lage in mitten des Nationalparkes ist einzigartig und für unsere Gäste eine Erholung aus ihrem Alltag.Wir würden uns freuen Sie wieder einmal bei uns auf dem Schliffkopf begrüßen zu dürfen und wünschen Ihnen eine gute ZeitIhr Rezeptionsteam

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Feedback positive Bewertung on 11 Feb 2024
Lieber Gast,herzlichen Dank für Ihre durchweg positive Bewertung. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und arbeiten stetig daran uns zu verbessern.Wir würden uns sehr freuen Sie wieder einmal bei uns auf dem Schliffkopf begrüßen zu dürfen und wünschen Ihnen eine gute Zeit

10/10 Excellent

Vildana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, ruhig, gutes Essen, freundliches Personal. Für gute Erholung ein sehr gutes Wahl. Wir werden es weiter empfehlen.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hubertus

Liked: Cleanliness, staff & service, property conditions & facilities
beeindruckend war die Freundlichkeit aller im Service
Stayed 1 night in Oct 2023

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wie erwartet... Sehr ruhig gelegen, tolle Wandermöglichkeiten. Sehr tierliebes Hotel. Das Personal ist sehr freundlich und zuvorkommend. Tolles Essen und schöner Wellnessbereich. Wir sind zufrieden...
Stayed 3 nights in Oct 2023

8/10 Good

Martha

Stayed 1 night in Oct 2023

8/10 Good

Eva

Liked: Staff & service, amenities
Das Essen im Hotel ist fantastisch. Die Bedienungen sind sehr hilfsbereit und nett, Service einwandfrei. Das Bett bzw. die Matratze war leider sehr verlegen und nicht gemütlich. Kissen durchlegen das man mit Nackenweh aufwachte. Der Schlaf war nicht erholsam. Die Wellness Anwendungen waren super, und Freundliches Personal.
Stayed 5 nights in Aug 2023

8/10 Good

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, Hotel in die Jahre gekommen. Hatten bei Bezug Zimmer reklamiert und problemlos und serviceorientiert einen tollen Ersatz bekommen. Personal ist sehr engagiert, jedoch zu wenig Personal vor Ort. Optimierung besteht noch in der Organisation der Tischzuweisungen und beim Frühstück mit der Kaffeemaschine. Eine Maschine ist zu wenig. Wir haben den Aufenthalt dennoch durch den tollen Spa-Bereich und dem sauberen Zimmer dennoch genossen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul-Henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Thomas

Business traveller
Liked: Staff & service
Stay in April
Nice location. the shower and drinking water was brown. the resturent only has 2 main dishes. the bed is hard and small
Stayed 4 nights in Apr 2023

10/10 Excellent

Sophie

Stayed 4 nights in Apr 2023

6/10 Okay

Jennifer

Travelled with pets
Liked: Cleanliness, amenities
Disliked: Staff & service
Es war sehr laut in der Nacht
Stayed 1 night in Apr 2023

10/10 Excellent

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à dire, c'était très bien 👍
Stayed 1 night in Jul 2022
Response from Schliffkopf-Team on 21 Jul 2022
Merci beaucoup :)

8/10 Good

sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit, un hotel sympa, toutes fois 2 bémols : un manque de personnel à la réception, ... et le truc complètement impardonnable du PAIN RASSIS servi au dîner et à nouveau rassis le lendemain au petit déjeuner ! Incompréhensible car le buffet était varié et bien fournis.
Stayed 1 night in Jul 2022
Response from Schliffkopf-Team on 21 Jul 2022
Merci pour votre avis. Nous sommes ravis que vous ayez passé un agréable séjour chez nous. Concernant le pain nous consulterons la cuisine. Merci. Cordialement, Schliffkopf-Team

10/10 Excellent

Werner, Stuttgart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz tolles Zimmer. Restaurant ist sehr gut. Leider gibt es viel zu wenig Parkplätze und keine Ladestation für E-Fahrzeuge
Stayed 2 nights in Sep 2020
Response from Nationalpark-Hotel Schliffkopf on 25 Sept 2020
Lieber Werner, danke für die Rückmeldung. Es freut uns sehr, dass Sie Ihren Aufenthalt in guter Erinnerung haben. Uns verwundert Ihre Rückmeldung bezüglich der Parksituation. Wir haben zwei sehr große Parkplätze und auch 3 kostenfreie Ladestationen für E-Fahrzeuge direkt vor unserem Haupteingang.