Bal Harbour Hotel Guide - Romantic Hotels in Bal Harbour, Miami

"awesome everything was great super recommend it"

"Constant construction drilling noise we heard from room from pool everywhere. No escaping that noise. It was pretty bad. I should have read the reviews. And it looks like that construction will be going on for while unfortunately. "

"Overall clean and enjoyable. The refresh lounge needs a refresh!"

"I would not recommend anyone staying at this property. It’s so run down, dirty, and in ill repair. The owners or investors of this property are only concerned with dollars not a great experience or how the property looks. The lobby is nice but this is definitely not an ART DECO HOTEL. Whoever has been rating this as a 4 or 5 star probably was not looking at the condition of the rooms. I have pictures to prove the condition of the property!!! Horrible and disgusting I promise. "

"This property is less than a block from the boardwalk and beach. Great location. Room was clean and well kept. In our specific room the bed needs to be replaced (the mattress was old and the springs were noisy when getting in and out of bed.not a comfy mattress.) and and the refrigerator was quite loud when the coolant cycle turned on. But overall I would stay here again, and just ask for a different room"

"Excellent vacation! Hotel is lovely, rooms clean and comfortable and the free amenities were a BIG plus (breakfast, beach chairs, umbrella, towels and as much bottled water as you want). The pools were great and this is in the heart of SB on Ocean Drive, right across from beach and beautiful 10 mile bike/walk boardwalk. "

"Our Miami trip itself was wonderful, but unfortunately our experience at Catalina Hotel & Beach Club was extremely disappointing. We stayed in a two queen poolside room from Sunday through Wednesday and ultimately checked out one day early due to several serious cleanliness, maintenance, and safety concerns. When we arrived, the room was not properly cleaned and we even found trash underneath the beds. Several outlets in the room were not functioning and the iron also did not work. The bathroom had a noticeable sewage odor when using the sink, and the room did not include a safe for belongings. There were also concerning safety issues with the room itself. The door had no peephole and no security latch, which made us uncomfortable from a safety standpoint. Basic amenities were lacking as well. We initially had no towels upon arrival and had to locate staff ourselves to obtain them. WiFi was extremely unreliable during the stay. The overall property condition was also disappointing. The elevator was out of service for the entire duration of our stay, hallway carpets were visibly dirty, and the rooftop pool pillows were filthy. Doors throughout the property slam very loudly and the hallways are not soundproof, so noise from staff and other guests was constant. The front desk staff did come to inspect the room after we reported the issues and refunded our resort fee, which we appreciated. We ultimately escalated the matter through Expedia, who refunded the unused night."

"Airport shuttle services were very helpful and attentive. The Hotel was old and a bit aged. The staff were kind and helpful."

"Room was dirty! Floor was filthy I couldn't even walk to the bathroom with out my shoes. Husband complained to front desk, he was told all housekeeper were gone. Did not offer anything as a solution! Husband asked for a mop and extra towels, never received either! The pictures look good , don't let that fool you! No control on air conditioner- it was on full blast or I had to turn it completely off. it was very loud, hard to sleep with it on! Restaurant bathrooms disgusting! The elevator had a crack in the middle of the floor and it felt like it could give way any second!I Expected alot better for this price!"