4 Star Hotels in Bal Harbour, Miami

"The room wasn’t as clean as it was the last time I stayed. When we moved a chair, we found a used bandage with gauze underneath. There was makeup smeared on the bathroom light switch. The air conditioner wasn’t working properly. It would run continuously until we realized we had to shut it off. I believe that the thermostat was faulty. Also, we couldn’t use the room phone to call the lobby desk. One of the mattresses was lumpy and uncomfortable. Since we were only there for 2 nights, we put up with everything. The staff was very friendly. There isn’t much of a kitchen. There was a keurig, tea bags, coffee pods and bottled water. Instead of a mini fridge, we had a cooler that was supposed to keep the temperature at 40 degrees but it didn’t. We put bags of ice in the cooler to keep our water cool. Also, their food and drink items are grossly overpriced. Needless to say, I don’t recommend using this hotel."

"The hotel was very good in a super nice area "

"The room was small and lacked counter space and the decor was substandard. The staff was fabulous. Kind and very helpful. The pool was lovely and the staff there wonderful. The breakfast that was included was poor and I do not know why you would not serve the guests that are staying at the hotel excellent coffee. The breakfast had terrible coffee and no choice and it was not up to par. "

"Hair on the bed and bathroom not clean "

"Quiet and luxury! It was a great stay. Would definitely stay again here. "

"Restaurant close, staff very dry, elevator is closed, 3 floors up with my suitcase nobody offers to help; in the morning they knock the doors like very rude. "