Ball Hotels

"Comfortable and welcoming"

"Room was clean and spacious. Staff super friendly and helpful. Bar meals great choice. Convenient location. "

"Staff friendly, food amazing and room was warm and comfortable . Great location "

"The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . "

"Clean room and bathroom, friendly check in staff and well stocked honesty bar. Beautifully decorated for Christmas. Good location for central Shrewsbury."

"Large room, great staff, good breakfast and a great gym"

"Great place - lovley ambience and staff"

"The room wa clean and comfortable. The staff are brilliant. There were a couple of 'issues' when we arrived. TWe couldn't get the bedside lights to work and the radiator was very noisy and not heating. We mentioned this to the staff and both issues were sorted straight away (the fuse switch on the wall had been turned off, hence the lights not working and th radiator had an airlock and needed to be bled).There is some noise from the bar below but this ends when the bar closes at 10.30 and then all is quiet. The food in the bar is delicious and you get a discount on food and drink if you are staying upstairs!"

"No problems here"