Ballardvale Holidays

The staff is excellent, especially in the restaurants. The food was great and the bed was very comfortable. The AC in both rooms worked well and everything was clean.

Great property. Really cute. Would have preferred no construction

Soft sheets, easy check-in and check-out, and lots of space. Great value.

Let me start by saying what they did do right. The place is beautiful and very quiet. It was clean. The Views around Marblehead are stunning to drive to. Our room had a patio that we enjoyed sitting on in the evening. Coffee was right out side our room at any time of the day. However, Check in is at 4 and the staff leaves at 6. I was getting a text at 4:15 to remind me of this. Upon arrival the staff was professional but not friendly. Our room was VERY Small compared to a normal hotel room however the tub was a soaker and very spacious. When we went to bed that night I thought the bed would break when my husband got in and expected it to hit the floor at any moment during the night so it slept horrible and had a huge dip in the center. It was definitely broken, but with staff not on property what do you do? I informed the staff the next morning and they didn't know it was broke. Cleaning staff should have caught that. The breakfast was only yogurt and muffins with glass jars of fresh fruit. So not much to get you through the day on. I will say that upon leaving they did offer me a discount because of the bed if I ever returned. I don't imagine I will ever be in the area again but at least they offered something.

Perfect place for family.