Andover Hotel Guide. Hotels in Ballardvale, Andover, United States of America

"Nice views. Great jazz club on premises."

"This hotel needs updating. There was a weird odor in the rooms like chemicals or plastic. I believe it was from their cleaning material. I've stayed here before but it seems things are different. The wallpaper was peeling in the room. But the room and linens were clean. Check in was a nightmare! There was only one person working. And this was my 3rd stay at this hotel and it's always the same. Very crowded, small lobby with a long wait for check in. If there's an issue with someone's check in, there's no manager to deal with it. So just that one staff is there and the rest of us are left waiting. But after the long wait, the staff was quick and efficient. There was also confusion about parking, whether it was paid or free. We got stuck at the parking gate on the way out. I had to go back inside after we checked out to get them to raise the gate. They could have told me that when I checked out. Clearly, they are short staffed and there's not enough work done on customer service. I'm not sure I will stay there again. "

"We were only there for one night. Everything was great . Shuttle service to airport excellent."

"Beautiful and clean, nothing to complain about property. Not great position, train station to close, very noisy. If you like to hear the traffic and trains… highly recommend "

"Good location to T.D. Garden. "

"We were unable to check in due to an issue with their system and payment and the staff was so incredibly rude and unhelpful. We ended up staying somewhere else"

"Love Encore. Best place to stay coming from Maine to go to games at the Garden. Free parking, avoid city traffic, cheap Ubers back and forth."

"Love staying here. Affordable, clean, kind staff "

"Great atmosphere amazing staff"