Castlewellan Hotel Guide - Ballywillwill Pond hotels in Castlewellan, United Kingdom.

"Nice experience Nice place to stay"

"Not worth £200 a night. Tired room, stained carpet, cracked tile bathroom floor. peeling paint., dust around windows. making bed only consists of pulling duvet tight, sheets and pillow left as found and very late attending to room. Premier inn next time."

"Disappointing breakfast. Arrived at 9AM (breakfast was supposed to be til 11AM) - there was no bacon left, bread for toaster was stale. On our first night room was cold. Room had no thermostat. We reported twice to reception. We were told firstly that heating was due to come on at 8pm - it didn’t. They then said boiler would be reset…. It eventually came on at 11.30pm that night as we were going to bed. The safe in the room was out of order. Reception said they had no maintenance personnel to fix either problem until after our departure (we stayed 2 nights Friday and Saturday). They offered to keep our valuables in reception but we didn’t want the inconvenience of returning to reception every time we wanted something (our room was over the road from the main hotel. Reported problems on check out but no compensation offered. Disappointing when we paid over £400 for 2 nights B&B "

"Great big room with all you need. Very quiet and good breakfast. Location is very good."

"The breakfast was excellent and the menu offer as well for dinner. We enjoy our stay. Excellent location"

"Check in desk couldn't have been nicer or more helpful. Changed hotels last minute and stay was perfect. Thank you so much!"

"Nice hotel, reasonable price, good location, complimentary breakfast was nice, staff helpful"

"Lovely hotel, good value for the cost. Decent clean rooms, nice beds and linen and great powerful showers. Decent hot breakfast with lots of choice. Staff were all excellent. We left as happy guests."

"Lovely hotel - fab staff - good food."