Balsfjord Hotel Guide - Family Friendly Hotels in Balsfjord, Troms

"Nice view of the harbor from our room and was close to shopping. Hot water ran out when I took a shower before bed and then when my husband took a shower in the morning, the water was hard to control - either too hot or cold. "

"Nice room and location. We enjoyed our stay at the Hotel."

"Ok"

"Breakfast was very good. Lot of options. Room was comfortable. In the centre of city. Next to all activities meeting points"

"Room design is nice in some parts, but does feel clustered. Some room slippers would have been nice. Bathroom design is questionable with a no door/cover shower making splashes out of the shower area (cant imagine if a plus size person would make due with it). Whilst I was able to check in early, the room was already made but the card left behind with someone else's name felt like the item was overlooked or the room was intended for someone else. Breakfast options were fantastic, good way to start the day, large selection from cold cuts to hot food. "

"Excellent staff. Amazing evening meal "

"Great location and friendly staff"

"Amazing breakfast and access to local restaurants, cafes, saunas and waterfront!"

"We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly. "