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Reviews of Catalonia Park Güell

3 out of 5
Catalonia Park Güell
Pg. Mare de Déu del Coll, 10, Barcelona

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 552 reviews" "
Rating 8 - Good. 227 out of 552 reviews" "
Rating 6 - Okay. 107 out of 552 reviews" "
Rating 4 - Poor. 49 out of 552 reviews" "
Rating 2 - Terrible. 29 out of 552 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bobby

Liked: Cleanliness
It’s a decent hotel however the walls are so thin you could hear the noise/snoring from another room and when other guests walk in the hallway. So if you want to get some sleep, I don’t suggest this hotel
Stayed 2 nights in Apr 2024
Response from HOTEL on 11 Apr 2024
Thank you very much for your comment. We are sorry for the inconvenience caused during his stay. Sincerely

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful, room was spacious, excellent. Would stay again
Stayed 2 nights in Jan 2024
Response from HOTEL on 17 Mar 2024
Dear Ross,Thanks for your review. We hope to see you again soon.Regards

8/10 Good

Luke, minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barca is a beautiful and vibrant city. This area was newer to me and provided a more local feel. Still close enough to zones I enjoy, but quiet enough to enjoy a more rural feel.
Stayed 4 nights in Feb 2024
Response from HOTEL on 4 Mar 2024
Dear Luke, Thank you very much for your comment. We hope to see you again soon. Sincerely

10/10 Excellent

SAHANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay .
Stayed 3 nights in Dec 2023
Response from HOTEL on 10 Dec 2023
Dear Sahana,Thank for your review. We hope to see you again soon.Regards

8/10 Good

jose miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hours of restaurant
Stayed 6 nights in Nov 2023
Response from Rafa on 16 Nov 2023
Muchas gracias por su puntuación.

8/10 Good

Albair

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Rafa on 6 Nov 2023
Thank you very much for your evaluation.

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!
Stayed 1 night in Oct 2023
Response from Rafa on 18 Oct 2023
Thank you very much for your evaluation.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Staff was great.
Stayed 3 nights in Oct 2023
Response from Rafa on 18 Oct 2023
Dear Jose, We are glad to know that you had a nice stay, we are also happy to know that you enjoyed a our breakfast. Thank you for the comments regarding the staff. We have a great team in the hotel. We hope to see you soon. Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again!
Great hotel in a convenient location between two metro stations. Hotel staff were friendly and helpful. Very clean and comfortable.
Stayed 3 nights in Oct 2023
Response from Rafa on 14 Oct 2023
Dear David, We are glad to know that you found the location of the hotel very convenient, which in addition to being very close to the metro stops,It is also close to Park Guell.

4/10 Poor

Dennis

Disliked: Property conditions & facilities, room comfort
Not what I expected
Room & hotel overall was outdated & small. Picture’s definitely exaggerated the facility.
Stayed 3 nights in Sep 2023
Response from Rafa on 14 Oct 2023
Dear Dennis, Thank you for your comments. We regret not having met your expectations. Greetings.

10/10 Excellent

amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe property is a bit dated but clean and staff are good
Stayed 7 nights in Sep 2023
Response from Rafael on 6 Oct 2023
Dear Amin, Thank you very much for your comments and rating. We are glad to know that you had a good stay. On your next visit, you can reserve one of our superior rooms, which are renovated and more comfortable rooms with a series of extra services and for only a small supplement. greetings.

10/10 Excellent

Amoolya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Rafael on 6 Oct 2023
Thank you very much for your rating-

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. What made it was the staff who were amazing. So helpful getting us a taxi to our destination. We were only staying one night but we were still able to leave our bags and still come back later and use the pool and sit out on the terrace untill ready to leave
Stayed 1 night in Sep 2023
Response from Rafa on 9 Sept 2023
Dear Ann thank you very much for your comments and rating. We are glad to know that you enjoyed in our hotel. we hpor to see you in your next tirp to Barcelona.

2/10 Terrible

Tyra

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Rafa on 9 Sept 2023
We are sorry that the hotel wasn't good enough for you

8/10 Good

Maria

Stayed 1 night in Jul 2023
Response from Rafa on 9 Sept 2023
Thank you for your evaluation.

2/10 Terrible

Zaid

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Did not have coffee or tea in the room. Very tight room and bathroom
Stayed 2 nights in Jul 2023
Response from Rafael on 20 Jul 2023
Dear Zaid, We would like to inform you that coffe & tea are avalable in the premium rooms. Perhaps in your next visit you could chose the premium rooms.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from my room. Nice pool area. Full breakfast
Stayed 3 nights in Jul 2023
Response from Rafa on 10 Jul 2023
Thank you for sharing your positive feedback Wlliam. We are thrilled to hear that you enjoyed the beautiful view from your room. We're glad you found our pool area to be enjoyable as well. Additionally, we're delighted that you appreciated our full breakfast offerings.

8/10 Good

Michael, Oakland gardens

Stayed 3 nights in Jun 2023
Response from Rafael on 20 Jul 2023
Thank you for your evaluation.

2/10 Terrible

Karen

Stayed 1 night in Jun 2023
Response from Rafa on 10 Jul 2023
Dear Karen, Thank you for your review. If you like, You can contact us by e-mail to explain your experience in our hotel. So we'll know where we have to improve. Best regards.

2/10 Terrible

zsolt

Disliked: Staff & service
Stayed 4 nights in May 2023
Response from Rafa on 6 Jun 2023
Thnak you

8/10 Good

tom

Business traveller
Liked: Cleanliness, staff & service
Nice overall but view from the window to another wall with rooms opposite is creepy.
Stayed 5 nights in May 2023
Response from Rafael on 6 Jun 2023
Thank you very much for you comments Tom. In your next visit in Barcelona, you can check one of our premium room with nice views to Tibidabo.

10/10 Excellent

Awen

Stayed 4 nights in May 2023
Response from Rafael on 14 Jun 2023
Muchas gracias por su valoración

10/10 Excellent

susan

Travelled with pets
Liked: Cleanliness, staff & service
Great
Stayed 2 nights in May 2023
Response from Luis on 11 May 2023
Good morning, we are glad to know that your stay was satisfactory. We hope to see you soon

4/10 Poor

marcelo

Travelled with group
Liked: Staff & service
Stuff where very pleasant. Rooms cleaned properly. Breakfast was good and plenty. Thos is my second time in Barcelona ,20 years ago it was as beautiful as today's but lots of people, between them pick pockets! They stole my thick wallet from my bag with everything on it. If you come leave most of your $$ and c.cards at hotel. One card and 50 or 60 euros.
Stayed 3 nights in May 2023
Response from Luis on 11 May 2023
Good morning, we are glad to know that your stay was satisfactory. We hope to see you soon

2/10 Terrible

Natasha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night, and it was probably the worst hotel I’ve stayed at. The elevator barely fit 2 people and 3 suitcases. The hotel itself was so sketchy we slept with the lights on. The pictures do it too much justice. This place was terrible.
Stayed 1 night in Apr 2023
Response from Rafael on 19 May 2023
We appreciate your comments. We want to apologise for any inconvenient in your stay

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Rafael on 21 Mar 2023
Muchas gracias por su valoración

4/10 Poor

Shengjin

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Close to park Güell but far from any decent restaurants.
Stayed 1 night in Feb 2023
Response from Rafael on 8 Feb 2023
Thank you very much for your review. I would definitily recomend the restaurant inside the hotel. It is very cousy, and the food is great.

10/10 Excellent

Edward, MONTGOMERY VILLAGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2022
Response from Rafa on 23 Oct 2022
thank's

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Rafa on 23 Jul 2022
Gracias por su valoración

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2022
Response from Rafael on 24 Apr 2022
Thank you

10/10 Excellent

Georgi Stoyanov

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.verry quiet
Stayed 3 nights in Feb 2022
Response from Rafael on 4 Mar 2022
Thank you for your comment. We are glad to know that you have had a nice stay in our hotel.

6/10 Okay

faouez

Stayed 3 nights in Dec 2021
Response from Rafael on 29 Apr 2022
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The hotel is located right next to park guell and has a good view. Room is a little small but ok
Stayed 1 night in Nov 2021
Response from Meritxell García on 16 Dec 2021
Thank you very much for sharing your experience with us! It has been a pleasure to attend you and we hope to welcome you again very soon! :) Kindest regards!

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Meritxell García on 3 Nov 2021
Thank you so much Joanne! :) We are so happy that you have enjoyed your stay with us! See you soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables, en recepción y bar nos atendieron de la mejor manera. Muy recomendable
Stayed 1 night in Sep 2021
Response from Meritxell García on 5 Oct 2021
Muchísims gracias Kevin por sus excelentes comentarios! :) Ha sido un placer atenderles!! Hasta la próxima!!

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was exactly what we needed. Clean, pleasant staff and perfect location.
Stayed 2 nights in May 2021
Response from Meritxell García on 28 May 2021
Thank you so much Sheryl! It was a pleasure to attend you! :) We hope to see you very soon!!!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for what we needed, food was good, little pricy but good taste.
Stayed 2 nights in May 2021
Response from Meritxell García on 7 May 2021
Thank you very much for your kind review. We hope you will visit us again very soon. Kindest regards.

6/10 Okay

EMILE

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from Rafael on 11 Nov 2022
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
When I arrived, I was told my reservation had been cancelled at midnight, prior to arrival time, due to my card being “declined.” I had not received any notifications from Orbitz or the hotel to notify me of this change. And I was notified only upon trying to check in. As my reservation was “cancelled,” the hotel staff was able to make another reservation with a lower rate and same room type.
Stayed 3 nights in Feb 2020
Response from Rafael on 11 Nov 2022
Thank you for your review.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our door lock never worked .We requested several times that it get fixed but nothing got done. It exposed all our belongings.
Stayed 2 nights in Jan 2020
Response from Rafael on 11 Nov 2022
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Rafael on 11 Nov 2022
Thank you for your review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
No mirror in the bedroom - not good for ladies! Bathroom basin was much too shallow. Otherwise very happy.
Stayed 5 nights in Dec 2019
Response from Rafael on 11 Nov 2022
Thank you for your review.

10/10 Excellent

Kim, Derby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay here, exactly what you expect of an affordanle hotel! Comfortable bedd, fairly clean, great facilities, good location.
Stayed 5 nights in Oct 2019
Response from Meritxell García on 13 Nov 2019
Dear Kim, Thank you for your words. Personally I'll move your comments to all our staff. They will be a great motivation for them. We hope to be able to welcome you again very soon. Thanks again for your time spent to write your comments.

8/10 Good

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Meritxell García on 30 Oct 2019
Thank you Rene for sharing your great value! We hope to welcome you again very soon! :) Kindest regards.

8/10 Good

Verified traveller

Liked: Staff & service
If you need to be in this area the hotel is acceptable.
Stayed 1 night in Oct 2019
Response from Meritxell García on 27 Oct 2019
Thank you for sharing your experience with us. We hope to welcome you again very soon. Kindest regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
The rooms were cramped. The room smelled dank and musty.
Stayed 2 nights in Oct 2019
Response from Meritxell García on 27 Oct 2019
Dear guest, We really appreciate the time taken to write your comments about our hotel. The costumer’s opinion is a top priority for us and it help us to constantly improve. We take into consideration your review to work in those aspects that need to be changed. We apologize the inconveniences caused and we really hope that you decide to visit us again in the future, for giving us another chance to exceed your highest expectations.

6/10 Okay

Leah

Stayed 3 nights in Oct 2019
Response from Rafael on 11 Nov 2022
Thank you for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, modern rooms and a nice (but small) rooftop pool which has great views over the city.
Stayed 4 nights in Oct 2019
Response from Meritxell García on 13 Oct 2019
Dear Guest, First of all, we would like to thank you for choosing our hotel during your visit to the city of Barcelona. Thank you very much for sharing your experience with us and send us your always valuable feedback. It is a pleasure for the whole team, to confirm that you have enjoyed our hotel and your stay in our beautiful city. We look forward to seeing you again very soon. :) Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Meritxell García on 8 Oct 2019
Thank you for sharing your great experience with us. We hope to welcome you again very soon. Kind regards

6/10 Okay

Verified traveller

Travelled with partner
Rooftop pool was a nice view. Rooms were very small. A lot of noise from the building staff made it difficult to sleep.
Stayed 1 night in Sep 2019
Response from Meritxell García on 8 Oct 2019
Thank you so much for sharing this review. I appreciate your honest input and apologize for the issues you encountered. We will share your comments with our team as we constantly look for new ways to improve our guests' experience. I really hope you will return to stay with us the next time you are in town so we may show you the complete quality stay you deserve. Best regards,