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Reviews of Hotel H

3.5 out of 5
Hotel H
Carretera de Masnou s/n, km 14, Granollers

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 262 reviews" "
Rating 8 - Good. 98 out of 262 reviews" "
Rating 6 - Okay. 41 out of 262 reviews" "
Rating 4 - Poor. 26 out of 262 reviews" "
Rating 2 - Terrible. 16 out of 262 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Disliked: Staff & service, property conditions & facilities
in need or refurbishment generally , could also be noisy
Stayed 3 nights in Feb 2024

8/10 Good

Mrs Lorraine

Travelled with group
Liked: Cleanliness, staff & service, room comfort
F1 stay
Restaurant next door 1st day rushed us the we realised have a couple of beers 1st then ok - breakfast could be better very limited
Stayed 3 nights in Jun 2023

10/10 Excellent

Graham

Stayed 4 nights in May 2023

6/10 Okay

Lee

Stayed 2 nights in May 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely brilliant, would recommend to anyone, the receptionists really helpful and made our stay amazing. It’s a great stay if you go for F1 because they facilitate a free shuttle to get to the track and back.
Stayed 2 nights in May 2022
Response from Marivel on 30 Mar 2023
Dear Ben. We appreciate your positive feedback about your stay in our hotel. We do take pride in offering the best service to our guests the best way we can. If you're traveling near our area again soon, we would be more than happy to welcome you again. Kind Regards, Hotel H

6/10 Okay

jean

Business traveller
Liked: Cleanliness, staff & service
No what I expected from the pictures
Stayed 3 nights in Oct 2021

6/10 Okay

Maria Esther

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost dirty and old!!
Terrible hotel, old dirty and we changed room 3 times because all smelled like an ashtray. Stain on the walls and dirty. Mighty be a bordell 😂😂 felt dirtier after I showered. Avoid at all cost!! Hotels.com rating totally wrong and I blame them for the fake star rating.
Dust
Either blod or cum. I don't know which is worse.
Free germs
Stayed 1 night in Jan 2021
Response from Recepción on 26 Jan 2021
Dear Guest,Thank you very much for this review. Your comments are very much appreciated and have been shared with our teams internally. The whole team work very hard to make sure all our guests benefit the best service kind Regards, Hotel H

10/10 Excellent

Dimitrios

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not use this property. The photos are false and misleading. Any positive reviews must be from friends or family. Not well lit, no concierge over night so no security for travelers. Misleading how far from barcelona. Site stated 20 mins but more like 35. No secure traveling to and from city to property. You will have to take 2 buses. Save yourself the stress and stay at a hotel in city center.
Stayed 4 nights in Mar 2020

10/10 Excellent

Kaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, perfect for couples
Unique features and great hospitality. Spa bath excellent and rooms very well equipped. Staff where friendly and accommodating. Thank you for our stay
Stayed 2 nights in Feb 2020

8/10 Good

Gary

Liked: Staff & service, room comfort
Good breakfast
Stayed at Hotel H as it is within reasonable walking distance to Circuit de Catalunya. Room was basic (no desk or tea/coffee maker) but fairly comfortable. Semi-rural location meant that it was pretty quiet (my room faced the railway & motorway, but with the window closed it didn’t disturb me). I didn’t try the evening bar/restaurant so the highlight was the €10 breakfast, Nespresso coffee with tasty continental and cooked breakfast set me up nicely for the day. I usually stay in Barcelona when I visit the circuit, but F1 Testing clashed with a big tech conference that made City Hotels very expensive, so Hotel H was a reasonable back-up.
Stayed 1 night in Feb 2020

8/10 Good

Gaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel H for helpful
The perfect location for the Circuit de Catalunya. 3 mins away. very easy to find with ample free parking. for a 2 star hotel i didn't expect much but was pleasantly surprised. we arrived in the early hours due to a delayed flight but was met with a smile and easy checkin. The staff were really friendly. unfortunately during my stay in the area i had my bag stolen from my car, this DID NOT happen at the hotel, but the staff were fantastic in helping me find out all the things i needed to do and helped me with talking to the police. i would have been lost without them.
Stayed 3 nights in Feb 2020
Response from Marivel Mena on 21 Feb 2020
Dear Guest, Thank you for giving us a perfect ing and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed answering your needs as much as you enjoyed your stay. Take care, we hope to welcome you soon. Kind Regards, Hotel H

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Dawid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for not big money. Clean and comfy. Highly recommened!!
Stayed 1 night in Jan 2020
Response from Mickael on 9 Feb 2020
Thank you for taking the time to review your stay at HOTEL H, we are happy to read that you enjoyed your stay and hope to have the pleasure to welcome you again soon!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Firstly, the hotel is not in Barcelona and should not considered as a barcelona hotels for holiday. Secondly, the hotel is in middle of no where, no restaurants, bars, or shopping center around or even close. Thirdly, i asked one of the staff members to order a taxi for me to the airport, which one of the most important service should every hotel have a reliable taxi companies, and i asked her to find out how much they would charge but she told me they don't know and when i insist on her to ask them she got offended and rude, that i had to cancel the taxi and find my own transport. (She's a mature women, work always in the morning). Lastly, the hotel is on the main road so it's very noisy and the were refurbishing some rooms which even worse. I just wants to insist on that hotel it isn't a barcelona's hotels Bros, In general, the hotel is clean, breakfast good and room size is good.
Stayed 4 nights in Oct 2019
Response from M. Mena on 19 Oct 2019
Good Morning, Thank you for taking your time to comment on your stay. First inform you that our location is on our website and we inform you of the distance between our hotel to the center of Barcelona. Secondly, we also do not offer transportation service, we call any taxi company, which has its taximeter rates. The taxi company was the one who refused to take you for the rate you proposed, one day there was a general strike in Barcelona. At all times we inform you of these inconveniences. Kind Regards, Hotel H

2/10 Terrible

Carmen, Mangual

Travelled with partner
Disliked: Amenities, property conditions & facilities
When we open the door the odor of cigarette was terrible. We open the windows to sleep.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 9 nights in Jul 2019

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personality plus
We stayed here because it was close to the MotoGP track. The staff were very friendly and helpful, the facilities were adequate.Catering and the bar were fantastic but the staff really made the stay pleasant.
Stayed 2 nights in Jun 2019
Response from Cecilia on 16 Aug 2019
Dear Guest. we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019

4/10 Poor

M

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Kate

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Linda, New Jersey

Cancelled due to location,asked for hotel near airport. This hotel was 23 miles away.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Recepción on 30 Oct 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

Ferran, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value hotel with everything you expect for a comfortable stay: Well located, very clean, good breakfast and best of all, an excellent service. A good option at a great price. I´ll come back.
Stayed 4 nights in Sep 2018
Response from Hotel H on 31 Dec 2018
Dear customer, Thank you for taking the time to share your experience at our hotel. We are very pleased to have made your stay a pleasant experience. You can follow us on our Facebook pages (Hotel H de Granollers) to keep you informed of our promotions. We hope to see you soon again. Thank you very much and greetings

4/10 Poor

JSKent, Kent, UK

Liked: Property conditions & facilities
Very embarrassing when family entered our room
Very good access to AP7 and easy to find, room and facilities fairly good. We were planning to go to Barcelona for the eavening but went out locally for 1 hour, fortunately. Returned to our room, put the do not disturb sign on the outside of the door, had showers then sat on bed naked having a glass of wine planning our holiday. There were some Spanish people talking outside of our door, then suddenly the door opened and a couple with a young girl entered our room, the man holding our do not disturb sign in his hand. This was a very embarrassing moment for all of us, and a bit fortunate that we were just naked. They apologised and showed me their room key which was 305, our room number, then they left hastily. I went to reception (with some clothes on), the Spanish family were also there. The receptionist explained that the day receptionist had put in in the wrong room, we should have had room 204 and the spainish family 205. I informed the receptionist that I was very concerned regarding the embarrassing experience, but more concerned regarding the breach of security, especially as we had planned to go out for the evening and our belongings were placed in great risk due to the staffs actions. The receptionist apologised but again placed the blame on the day staff, which I refused to accept. I requested to speak to management but was informed that no one would be available until midday following day. Very worrying situation.
Stayed 1 night in Aug 2018

4/10 Poor

Jeremy, Bristol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hi for Horrible & Horrendous
Having booked hotel based on reviews we were extremely disappointed. Hotel H is hard to find and once we did we wished we hadn't!. Check in was pleasant enough but when we got to our room the fun began. Clearly someone had been smoking heavily in the "non smoking" room, we complained and were told we could not move because hotel was full but guests should only smoke on 3rd floor. Returning to room I then found ashtray in the bedside cabinet!! With windows open we then tried to sleep; no luck there either as the bed & pillows were uncomfortable and our room was next door to air conditioning units for hotel that ran all night. We will not be returning. If you do use the hotel make sure you do not get Room 107 if you want to get some sleep
Stayed 1 night in Jun 2018
Response from Hotel H on 7 Jul 2018
Good evening Mr. Gunn, first of all sorry about all the problems that you have. Hotel is so easy to find if you try to put in any navigator o phone navigator and just put "Hotel H Granollers". Also if you use public transport there is a bus stop just a few meters from the Hotel. Sorry about the problem with the ashtray. Is not allowed to smoke at the rooms; only at the 3rd floors as we comunicate. Sorry about this mistake. Regards. Hotel H.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to rest outside Barcelona city
Stayed 3 nights in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for the F1 circuit.
Really nice, clean hotel with friendly staff and ideally located for the F1 circuit.....bed a little hard though.
Stayed 1 night in May 2018
Response from Manager Hotel H on 22 May 2018
Dear Sir. Thank you for your review. Was a pleasure to serve you best regards

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall good hotel.
Stayed 5 nights in May 2018
Response from Manager Hotel H on 16 May 2018
Dear Sir. Thank you for your review. I hope as we can see you back with us again Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good nice hotel just to far from the city center not much to do in the area and no pool area
Stayed 3 nights in Mar 2018
Response from Manager Hotel H on 23 Mar 2018
Dear Sir. Thank youfor your review. As you wrote, we don´t have pool in the Hotel, but we don´publish it, and it doesn´t must be a negatiiv point, only a remark. Best regards.

4/10 Poor

Peter, Toronto

Liked: Staff & service
Disliked: Property conditions & facilities
Close to Circuit de Catalunya Barcelona
'The hotel is basically clean, well maintained, and close enough to the track if you want to walk. Not recommended because of having to walk along a high speed highway. My biggest disappointment with my room was the industrial size roll of toilet paper. I was expecting a more personal size with a spare or two because I was in a special room with a view of the track. I also found the shower tub bottom to be too curved and slippery to be safe. It should have a flatter bottom. I did not use the water jet tub. The view of the track and patio is very photographic. The hotel is not close to other food. The cafeteria is noisy because of sound reflections and echo. The cafeteria is good for breakfast coffee, juice, fruit and toast, and I can guarantee that several nights I saw them baking the next mornings croissants in their kitchen. The one I had was hot and delicious. Chocolate and plain croissants are made. The rest of the food choices for lunch or dinner are factory manufactured and reheated. They are mostly edible but not great. The choices are limited and they are basically not very representative of Spanish cooking. The nearest restaurant is El Trabuc, a walkable distance, where racing drivers can be seen. The next problem is finding parking in the city of Granollers where most restaurants can be found. Taxis are available. The hotel can be reached by train directly from the airport, and from the station a taxi can get you there in just a few minutes.
Stayed 13 nights in Feb 2018
Response from Manager Hotel H on 16 Mar 2018
Dear Sir. Thank you for your review. We receive your opinion in interes of improve our services. From this month we will change the menu of the restaurant and also in the room service, offering better choice of products and ready dishes. I hope as we can see you back in the future with us Yours sincerely.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staff was very friendly and professional
The staff was very friendly and professional.Thats mail reason to me.
Stayed 4 nights in Feb 2018
Response from Mangement Hotel H on 28 Apr 2018
Dear guest. Thanks a lot for your review. I hope as we can see you back soon. Best regards

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly botel
Super friendly hotel would recommend and stay here again
Stayed 1 night in Nov 2017
Response from Management Hotel H on 3 Mar 2018
Dear Sir. Thank you for the review. We do our very best everyday and reviews like yours, makes us really happy. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good
Stayed 1 night in Jan 2018
Response from Management Hotel H on 3 Mar 2018
Dear Sir. Thanks a lot for your review. I hope a swe can see you back agin soon. Yours isncerely

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supper amazing staff!
We arrived and we were very "eh' about it but at the end of our trip we loved them. this is a family operated hotel which was nice they were all very caring and helpful it was far from barcelona its like in the outskirts of town but we got on the bus and it took us 20 min to get to the poppen area. the bus didnt run all night so we would have to go back early was the down side but they made it up with their 5 euro wine bottle!! they had amazing paella as well! super nice and would do it again
Stayed 5 nights in Oct 2017
Response from Marivel Mena, Recepción on 9 Jan 2018
Dear Traveler. Thank you for your review and for choosing our hotel. We´re happy that you enjoyed your stay and we´re looking forward to having you again as a guest in our hotel.

8/10 Good

Victoria, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, nothing was too much trouble.
I think the people that work in this hotel should be commended for their customer service. We had a wonderful experience and would recommend this hotel, such good value to. Particularly loved Alex , what a lovely man! Go stay here even if your not on a budget, you will not be disappointed.....
Stayed 3 nights in Oct 2017
Response from Marivel Mena, Recepción on 25 Nov 2017
Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Kind Regards!

10/10 Excellent

meg, washington, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the suburbs of Barcelona.
The staff were incredibly kind and warm to us, the room was very nice. We sprung for a king sized bed and a hot tub in suite. Totally worth it. It was an excellent place to stay for our last night in Spain to soothe our sadness over leaving our amazing time there.
Stayed 1 night in Sep 2017

8/10 Good

r., londonn

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
The hotel is very nice the bed is comfy and the room was clean. The breakfast could be better as there was only croissants to eat.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room
Although quite clean and comfortable, the rooms are on the small side. The furnishings are simple but functional.
Stayed 3 nights in Aug 2017

4/10 Poor

kaife, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel to stay in, very clean!
Amazing decor but it's very far from Barcelona city, don't stay here if you don't have a car and plan to be in the city (buses to Barcelona are not frequent). Stay here if you enjoy the outskirts of the city without the city life. Staff are more than friendly and will help you at any given chance.
Stayed 2 nights in Jul 2017

8/10 Good

Zubeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel on the outskirts of town
This was a gem of a hotel just on the outskirts of the town. I booked one night and then ended up booking an additional night. Nice and clean, very helpful staff and a restaurant/bar that was open 24/7, so if you felt like a bite there was no need to go anywhere. The automated Persian blinds helped to keep the room nice and dark for sleeping-in.
Stayed 1 night in Jul 2017

4/10 Poor

Ismael

Stayed 2 nights in Apr 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen Hotel y el personal.
Stayed 3 nights in Apr 2024

2/10 Terrible

Tano

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy dejado el mantenimiento, y el ascensor y se oyen en las conversaciones de las habitaciones de al lado aunque hablen a un volumen absolutamente normal. El personal amable.
Stayed 1 night in Apr 2024
Response from Recepción on 16 Apr 2024
Estimado cliente,Gracias por tomar parte de su tiempo para escribir su reseña. Lamentamos que su estadía no haya estado a la altura de sus expectativas, transmitimos su queja a mantenimiento.Saludos,Hotel H

10/10 Excellent

valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très agréable. Chambre spacieuse propreté impeccable
Stayed 1 night in Feb 2024

4/10 Poor

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024