Barnard Castle Hotel Guide - Family Friendly Hotels in Barnard Castle, England

"A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming."

"What a fabulous place. Upgraded to a suite for just £20. The bed was huge! The staff were amazing, especially the catering staff. Highly recommend this place "

"Lovely hotel room, nice furnishings and decor. Staff were very helpful at breakfast with gluten free options being taken care of. Hotel building itself was stunning - especially bar and restaurant. "

"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."

"If I have to go back to the area I would definitely return "

"Bright, spacious room in this lovely hotel. Bar area works v well and it’s nice to be able to sit outside. Excellent central location means you an walk everywhere. Highly recommended."

"Check in was busy due to many guests arriving at the same time but the staff dealt with it well and were very friendly. It's a beatiful old building with nice modern rooms. The bathroom was big with a walk in shower and a large bath. The restaurant dinner was really very good and also great service from the staff. I did not use the spa or pool facilities so can't comment on them."

"Everthing was perfect. A family visit in a great location to meet everyone. Nothing was to much trouble. The staff are friendly and helpful!"

"Very clean modern rooms that were extremely comfortable and quiet. "