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Crowne Plaza Basingstoke by IHG

4.0 star property
Hotel in Basingstoke with 24-hour fitness centre and sauna

Choose dates to view prices

Photo gallery for Crowne Plaza Basingstoke by IHG

Property amenity
Bar (on property)
Standard Room, 1 Double Bed with Sofa bed
Exterior
Daily full breakfast (GBP 16.95 per person)
Crowne Plaza Basingstoke welcomes visitors in the heart of town with amenities like dry cleaning and in-room WiFi. Relax in the sauna and steam room before dining on British cuisine at 1449 Restaurant. Multilingual staff help guests plan daily adventures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Sofa bed
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, free WiFi

Premium Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Single Bed (Lounge Access)

Room amenity

Standard Room, 1 Single Bed (Lounge Access)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
Old Common Road Black Dam, Basingstoke, England, RG21 3PR

What's nearby

  • Festival Place - 17 min walk - 1.4 km
  • The Anvil - 18 min walk - 1.6 km
  • Basing House - 1 min drive - 2.0 km
  • Milestones Museum - 3 min drive - 4.7 km
  • Basingstoke Leisure Park - 4 min drive - 5.0 km

Getting around

  • Basingstoke Station - 8 min drive
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪The Angel (Wetherspoon) - ‬19 min walk
  • ‪Costa Coffee - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪BrewDog Basingstoke - ‬20 min walk
  • ‪The Post Box - ‬17 min walk

About this property

Crowne Plaza Basingstoke by IHG

Upscale hotel
At Crowne Plaza Basingstoke by IHG, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, 1449 Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • Concierge services, a TV in reception and multilingual staff
Room features
All 141 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1449 Restaurant

Things to do

  • 24-hour gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Basingstoke Hilton
Crowne Plaza Basingstoke Hotel
Hilton Hotel Basingstoke
Basingstoke Hilton International
Hilton Basingstoke Hampshire
Hilton Basingstoke Hotel Basingstoke
Hilton International Basingstoke
Hilton Basingstoke Hotel
Crowne Plaza Basingstoke
Crowne Plaza Basingstoke by IHG Hotel
Crowne Plaza Basingstoke an IHG Hotel
Crowne Plaza Basingstoke by IHG Basingstoke
Crowne Plaza Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

Is Crowne Plaza Basingstoke by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Basingstoke by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Basingstoke by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 50.00 (subject to availability).

What time is check-out at Crowne Plaza Basingstoke by IHG?

Checkout is at noon. Late checkout is available for GBP 15 (subject to availability).

Where is Crowne Plaza Basingstoke by IHG located?

Situated in Basingstoke, this hotel is within 1 mile (2 km) of Willis Museum, Wote Street Willy and Festival Place. Basing House and The Anvil are also within 2 miles (3 km). Basingstoke Station is 23 minutes by foot.

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Reviews

Crowne Plaza Basingstoke by IHG Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

9.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 116 out of 241 reviews
Rating 8 - Good. 87 out of 241 reviews
Rating 6 - Okay. 21 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded to some extra needs effectively and respectfully and kindly. Covid restriction were carried through well. Friendly, clean, calm and welcoming.
Stayed 1 night in Jul 2021

10/10 Excellent

chuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, clean and staff very helpful
Stayed 1 night in Jul 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an easy pleasant experience
Stayed 1 night in Jun 2021

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay for business.
Stayed 1 night in Jun 2021

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall

The hotel has been refurbished to a very high standard and for the standard room I had, complete with all the amenities including safe and mini fridge, i am glad i didnt get an exec room as this was perfectly acceptable. Really liked it here Downsides, the mattress was a little hard for my comfort and i had back ache. Also didnt like the AC heating as it really dried the air out in the room
Stayed 5 nights in Jan 2021

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Ok for a night, no more and not again.

Looks old and feels old. There for 2 nights. Breakfast finishing at 9am, heating not working, door wouldn’t lock and the movie service wasn’t working. Bed is hard as well. All in all, not going back.
Stayed 2 nights in Oct 2020

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coping well with the rules

The staff, coping with all the virus limitations, were always friendly, hard-working and considerate. They couldn’t stop the hotel looking rather bald, and obsessed with hand sanitizer. We wanted the hotel to succeed, which it deserved.
Stayed 4 nights in Oct 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip mould around the window however
Stayed 4 nights in Sep 2020

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one

Check in was straight forward, Very helpful staff, informative good covid measure that work. Standard room was a little on the small size but clean, modern and well equipped.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel. Safe clean friendly comfortablE

Fantastic hotel. Safe, clean, friendly, comfortable.
Stayed 1 night in Sep 2020

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery pleasant stay

These guys have it sorted regarding running a hotel under COVID-19. Really pleasant stay. Thank you
Stayed 1 night in Aug 2020

10/10 Excellent

TonyLonsdale, Sunderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the executive room we had was very smart. Hope to return soon.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Basingstoke

Comfortable room and efficient services
Stayed 2 nights in Feb 2020

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local amenities. Pleasant staff. Well equipped room.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was spacious and well decorated but not very clean. There were lots of hairs in the shower, the bed sheets had various stains and the carpet hadn't been hoovered. There is a main road out the front of the hotel so as our room was on the front it was quite noisy with traffic sounds. The restaurant is very overpriced and food is not good quality or true to description. Restaurant staff were also rude and unfriendly. The breakfast was expensive but very nice and staff were very friendly and helpful. Reception staff also friendly.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Unfortunately they did not have a room for us and we were redirected to another hotel
Stayed 1 night in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice clean hotel, the only downfall is your breakfast is never hot, only just warm. If it wasn't for this this hotel would be outstanding!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The interior has been re-furnished to a high standard
Stayed 1 night in Nov 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very helpful staff. Excellent breakfast. Room comfortable
Stayed 1 night in Nov 2019

6/10 Okay

Matthew

Let down.

I wasn’t impressed. Booked 3 rooms for 7 of us. One room smelled mouldy and there was pubic hair left in the bathroom. We changed rooms. The sofa bed wasn’t ready in one of the rooms. The heating is an oil heater and takes ages to kick in. We had the manager come down to take a look and he had to find out why it didn’t work straight away. Surely he should have known. At £109 a night for each room I expected more. Breakfast was also just not great. I’ve stayed in 18 hotels over the last year priced between £90 and £250 a night. This wasn’t on par with any of them.
Stayed 1 night in Nov 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel good location if you don’t mind a walk into town
Stayed 1 night in Oct 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay breakfast disappointing

Friendly helpful staff, breakfast listed as award winner but most of it is kept warm so the eggs go to rubber and the rest is only warm not hot ! Would be better made to order. Couldn’t fault the food or service in the bar
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Nice room, comfortable bed, good bathroom. GREAT breakfast, loved the pancake machine!
Stayed 1 night in Oct 2019

10/10 Excellent

Elios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Basingstoke

Very nice hotel in Basingstoke. Staff is really nice anthe bed really confortable, one of the few hotels wheui slept well
Stayed 1 night in Sep 2019