Veracruz Hotel Guide - Bastion of Santiago Museum hotels in Veracruz, Mexico.

"Clean rooms "

"Good location but old "

"Moderate hotel. Beds are hard and no blankets. Only good part was room service. Won’t stay there again "

"The family traveled together and we all stayed at the hotel. The rooms were clean. Staff was friendly and helpful. Definitely include the breakfast option with your room. It is worth it! Delicious with a large variety of breakfast items! We enjoyed the beach views and rooms with balconies. The adults liked having shopping close by, as well as a variety of restaurants. We loved the pool and the beach! We all enjoyed being about to stroll along the Boulevard. We'll be back!"

"The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy."

"The internet is an absolute disaster. It didn’t work at all in my room and was on and off in the lobby. When I reported it to staff, they said there was nothing they could do. "

"Poor customer service, manager was never never available, The customer service is very poor and personnel is not able to help. Very bad attitude at the reception."

"Yes"

"Todo bien"