Newport News Hotel Guide. Hotels in Beaconsdale, Newport News, United States of America

"Clean room"

"Didn’t know about the pets"

"We had a great stay. They place was clean and there is so much to do in the community. Definitely will be there again."

"I had a great time and will be staying here again. "

"Beds were great. "

"Unfortunately this was not a good stay for me. It was my graduation weekend and nothing was up to par. For one, the hot tub was out of order and the pool was freezing cold. It was booked that hotel purposely for hot tub, so it was very disappointing. For second, the air conditioning the first night was terrible. We had to open a window. A mechanic came the next day but had to go in and out our room; very uncomfortable. Lastly, the hotels restaurant “Bristo” closed so we weren’t able to get food when the sign says closed at 10. We were told “if it’s not busy, we close down early”. It was just a weekend of unfortunate events. "

"We arrived at the hotel, check in was a little concerning. There was an issue with the terminal, and our card was inadvertently charged twice. We went back to the desk after going to our room and realizing the error. When we approached the gentleman at the desk (not the same individual which checked us in), he was adamant the error did not occur. Of course we weren't going to let that go. No worries, the next morning, we approached the manager with the same issue, and he quickly rectified the situation with an apology and refund for the overpayment. Breakfast was great, parking was secure and the hotel and grounds were clean."

"Staff is rude "

"We only stayed 1 night to attend a banquet being held locally, the room was quite large and easily accommodated 4 adult women with a sitting room which was an added bonus. The elevators were quite loud and felt shaky but worked fine. The front desk was exceptionally friendly and helpful."