Deluxe Triple Room
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Reviews of Castlereagh House

3 out of 5
Castlereagh House
33 Castlereagh Place, Belfast, Northern Ireland

Reviews

5.6
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 6 out of 17 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sally

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will never know because it was closed. We were unable to check in at all. We had to find somewhere else very last minute. They also replied to message saying they don't do one night stays. I want my money back please.
Stayed 1 night in Feb 2022

2/10 Terrible

Sandra

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice house
It’s a nice clean house and our point of contact was helpful.
Stayed 1 night in Feb 2020
Response from Jim on 25 Feb 2020
Thank you for staying and your very kind review. Kind regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and tidy and handy to the city centre. Just what we needed for the night!
Stayed 1 night in Dec 2019
Response from Jim on 17 Jan 2020
Thank you for staying And for your kind review

2/10 Terrible

Diane

Disliked: Staff & service
Directions were non existent. Asked 6 different people including the owner how to get there. Most went on Google but streets weren't marked. Took most of the day to find. Google link owner provided didn't work. When we finally got there we found we were on the 3rd floor with the bathrooms 2 1/2 flights down. We tried texting and calling the owner to change the room as we are both elderly no avail. Terrible.
Stayed 1 night in Sep 2019

2/10 Terrible

Therese

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Jim on 31 Jul 2019
Hi Therese we are sorry your did not enjoy your stay please can you let us know what was wrong as you never once contacted us so we could resolve your concerns? kind regards

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Jim on 21 Jul 2019
Thank you for taking the time to leave us feed back and we are glad you had a good stay with us while in Belfast .Thank you for staying kind regards

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book
This booking was never honoured and they have failed to get in touch with me or the third party website. Not even sure if this is a real listing.
Stayed 1 night in Jun 2019
Response from Jim on 10 Jun 2019
Hi, Holly really sorry you feel this way really wish you could of having read your message that was sent to your Expedia website as this could of being avoided. Holly, I am sorry for we could not resolve this matter . kind regards

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont judge a book by its cover
Me and my 2 friends recently stayed at Castlereagh House. We did question the area to start with but when inside it was nice. The communal areas were all clean and tidy. Our room was perfect sized for the 3 of us and was very clean. The beds were comfortable. It was cold at times but once i worked out how to use the Heating it soon warmed up. Other guests in the house were polite and friendly, we all respected each other it felt. The euro plug isnt helpful on the hairdryer but an other guest helped us out lending us theirs. Only issue was running out of toilet roll towards the end of our stay.
Stayed 2 nights in May 2019
Response from Jim on 6 Jun 2019
Hi, Kelly thank you for your very kind review and for staying with us. Kelly, I will change all hairdryers today the did come with UK adaptor but I think some guest have left with them. kind regards

8/10 Good

Samirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place nice owner!
Beautiful guesthouse. Nicely decorated. Very clean. Lovely (shared) bathrooms. Helpful owner who greeted us before check in to make sure we got in alright. Loved that there was a full kitchen to use!
Stayed 2 nights in May 2019
Response from jim on 27 May 2019
Thank you Samirah for your lovely review hope to see you again take care. Kind regards Jim

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kitchen facility. No hassles no more to add
Stayed 3 nights in May 2019
Response from jim on 9 May 2019
thank you for your review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from jim on 3 May 2019
Hi Thank you for staying please can you let us know how we could of improved your stay with us ? kind regards jim

2/10 Terrible

Marie Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Oriol

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sencillo apartamento en las afueras
Cuando se consulta en la página web parece una especie de alojamiento sin quedar claro de qué se trata. Es un apartamento sin recepción. ATENCIÓN: Estando afuera no vimos ningún cartel y tuvimos que llamar al teléfono de contacto del alojamiento. Por suerte también apareció un señor que conocía al propietario y nos dio las claves para acceder al apartamento y obtener las llaves de la cajita de seguridad. Las escribió en un papel sin dar más explicaciones, un poco raro. La habitación correcta, limpia y con dos baños compartidos en el mismo piso. Entraba aire frío por la ventana pese a estar cerrada. Para pasar una noche sencilla y evitar altísimos precios en el centro, aceptable.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Gut hat mir gefallen, dass es zwei Bäder gab. Und der Elektriker auch direkt kam. Nicht gut gefallen hat, dass zwar Frühstück Angebot wurde, aber was es am Ende war, schlecht umgesetzt wurde.zu dem war das Zimmer klein und unter dem Dach. Die Wände im Haus waren sehr dünn.
Stayed 2 nights in Sep 2019

10/10 Excellent

Global

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

delphine

Disliked: Staff & service
Qualité/ Prix
Je suis decu rapport qualité prix cet établissement est correct mais pas aux prix pratiqués il est trop chère par rapport aux prestations réels
Stayed 2 nights in Jul 2019