Belp Hotels

"Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!"

"Excellent location for shopping and restaurants and very comfy bed all at a reasonable price. Wifi good. Note however that room air conditioner not working while outside air is "fresh" according to staff, but room was a bit warm so we had to open windows. The only problem with that is the noise all night from the street. Which probably explains why the hotel provides ear plugs next to the bed."

"Great location in Bern near to the train station and right in the centre of Bern's Old Town. The staff were helpful especially Charles who helped with restaurant bookings and other queries. The rooms were nice and cleaned to a a very good standard. I would highly recommend staying here."

"It's just that my bedroom was on the side of a busy street . Very loud so I kept the window closed . When I opened the window, cigarette odor came into my bedroom . With the price i paid, I should not wake up constantly."

"Great location"

"Great location. Very clean."

"Friendly staffs, great location, clean room Even offers free city pass during the stay. Overall, it’s a great stay in Bern. It would be even better if the room is equipped with a mini fridge. "

"Internet is my problem. Although is free."

"Fantastic location, personal was always available when needed them, the breakfast was consistent, delicious and diversified. The joy of a four days stay there was incredible!"