Benavente Hotel Guide - Hotels with Restaurant in Benavente, Santarém District

"Nice place to stay, convenient location."

"Clean room for overnight stay. Breakfast good variety. Would be great if they had a complimentary gym to use."

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "

"Awesome"

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"Beautiful hotel in the heart of Lisbon. Room and staff were wonderful."

"Stayed during the holiday season. The staff was great and the hotel was wonderful. Will definitely stay here on the next trip to Lisbon."

"Very nice hotel with everything you would want for your stay. Breakfast had a lot of variety. Lunch from the bar menu was delicious also. Great location. Train station is a 15 minute walk. Uber is abundant and reasonably priced also. Will stay again. "

"Everything is perfect, a real experience from A to Z"