Benavente Hotel Guide - Hotels with WiFi in Benavente, Santarém District

"Great breakfast and really good gym "

"I reviewed this property already, for my return flight. It was a great place to stay for arriving late or leaving super early and still being pampered for a decent room rate (it's right next door to the Melia, which is a sister property). Super helpful staff, super clean rooms, quiet, good amenities, like included buffet breakfast starting at 2am, food available for most hours you arrive. Hotpot and tea and coffee and a water bottle for free, besides minibar. Safe in room closet. Quiet despite being by airport. Later checkout than most hotels--at noon. They will hold bags for you, if you are transferring but not able to get into your next place early. I recommend doing the pre-check-in. They seem to provide an upgrade if they have it, or at least at your first stay. Fun vibe in the lobby--rock star/Hollywood. They also have vending machines in lobby in case you just want something super light. Bar seems to be open all hours. But very quiet and nice. I traveled solo, felt extremely comfortable, and staff very helpful. "

"Clean staff incredible and helpful WiFi connection excellent"

"Great hotel and staff were really wonderful. Some small cleanliness issues in the bathroom but otherwise great experience, attentive staff were fantastic Highly recommended "

"Great location near Rossi square. Very soundproof. "

"Room was very hot. Had to call for maintenance to repair A/C. No ice available anywhere in hotel. Completely unacceptable. I have stayed in cheap motels all over the USA with clean very nice ice machines. Also when I turned on the water in bathroom sink, it came out a dark rust color for a few seconds. Thinking this room had not been used for a while."

"Hotel is very nice and beds comfortable. A slight incident during check in with a staff that had a slight attitude problem but Mr. Santos helped with everything. He was very informative with hotel information. Overall it was a very nice experience with a superb breakfast spread. "

"Friendly staff, clean rooms, good area!"

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "