Berea Hotel Guide - Hotels with Spa in Berea, Durban

"The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the

tho 😇"

"Comfortable Stay. Good Service. Good Breakfast. Good staff"

"Excellent hotel, great staff and close to all amenities "

"Very private , spacious rooms. Comfortable beds very friendly staff. Just the street noise some nights was a nuisance "

"Stay was good. Shower 🚿 head needs some attention. Leaking. Mattress needs to be changed slowly caving in in the centre. Sleeper couch mattress is horrendous. Sleeper couch was grubby. Needs a good clean. Overall the place was spotlessly clean. Came across 1 cockroach. Pool was good. Cleaning staff and security are very pleasant. Front desk not sufficiently manned. "

"Nice hotel with spacious room, and friendly staff, but the furnitures inside the room were about to break down and the carpet was not in the best condition. Far fron being a 5 star hotel..."

"No control of noise from the other rooms, the shower is too small, soapbox just hanging by one screw, the water changes temperature unexpectedly because of geyser sharring. Very tiny hand was basing with no stopper to hold water. Very limited parking. The staff are trying their best to offer good service. "