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Starhotels Cristallo Palace

4.0 star property
Family-friendly hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Starhotels Cristallo Palace

Exterior
Single Room
Breakfast, lunch and dinner served
Lobby
Bar (on property)
Starhotels Cristallo Palace offers upscale comfort and family-friendly hospitality minutes from the airport. Enjoy meals at the on-site Antica Perosa restaurant. In-room WiFi keeps you connected, while the gym, business center, and babysitting services cater to diverse needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast available
  • Parking available
The current price is €138
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Tasting room

Family Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Bidet
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Hairdryer
Bidet
Bathrobes
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Premium bedding
Bidet
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Bidet
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
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About the area

Located in Malpensata, a neighbourhood in Bergamo, Starhotels Cristallo Palace is near the airport. Monumento al Partigiano and Largo Porta Nuova are local landmarks, and some of the area's activities can be experienced at Ai Colli di Bergamo Golf and Funivia Albino Selvino. Travelling with kids? Consider Leolandia and Cantoniera della Presolana.
Visit our Bergamo travel guideOpens in a new window
Map
Via Betty Ambiveri 35, Bergamo, BG, 24126

What's nearby

  • Humanitas Gavazzeni Hospital - 11 min walk - 1.0 km
  • Via XX Settembre - 3 min drive - 2.1 km
  • Papa Giovanni XXIII Hospital - 3 min drive - 3.2 km
  • Piazza Vecchia - 4 min drive - 3.1 km
  • Gewiss Stadium - 5 min drive - 3.9 km

Getting around

  • Bergamo Station - 17 min walk
  • Bergamo Orio al Serio Airport (BGY) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Bacco Matto - ‬7 min walk
  • ‪Fantabosco - ‬5 min walk
  • ‪Ristorante Pasta & Basta - ‬7 min walk
  • ‪Beach Bar Shed - ‬2 min drive

About this property

Starhotels Cristallo Palace

Upscale family-friendly hotel located in Malpensata
Dry cleaning/laundry services, car hire on-site and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. The on-site restaurant, Antica Perosa, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
  • Express check-out, babysitting (surcharge) and smoke-free property
  • A front desk safe, a reception hall and concierge services
Room features
All 90 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Childcare services, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antica Perosa

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Airport shuttle fee: EUR 35 per vehicle
  • Self-parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT016024A1FEWEEBSZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Palace
Starhotels Cristallo Palace
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Hotel Bergamo
Starhotels Cristallo Bergamo
Starhotels Cristallo Palace Hotel
Starhotels Cristallo Palace Bergamo
Starhotels Cristallo Palace Hotel Bergamo

Frequently asked questions

Is Starhotels Cristallo Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 5 Oct 2025 start from €128.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Starhotels Cristallo Palace?

Self-parking is available for EUR 14 per day.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Starhotels Cristallo Palace?

Checkout is at noon.

Does Starhotels Cristallo Palace provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 35 per vehicle applies.

Where is Starhotels Cristallo Palace located?

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre and Monumento al Partigiano. Piazza Pontida and Centro Congressi Giovanni XXIII are also within 1 mile (2 km). Bergamo Station is 17 minutes by foot.

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Starhotels Cristallo Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 670 reviews
Rating 8 - Good. 315 out of 670 reviews
Rating 6 - Okay. 81 out of 670 reviews
Rating 4 - Poor. 23 out of 670 reviews
Rating 2 - Terrible. 10 out of 670 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025

6/10 Okay

Minerva

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025

8/10 Good

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adina

Perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Guruprasad

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023

10/10 Excellent

Onat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023

4/10 Poor

EILEEN

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was chosen because of airport transfer but unfortunately this is not true, they will order a taxi for you which costs approx €20 !! 😡
Stayed 1 night in Apr 2025

8/10 Good

Harpriet

Liked: Cleanliness, staff & service
Only stayed one night, nice hotel very comfy bed slept well. Would have been nice if they had fresh milk in the rooms.
Stayed 1 night in Dec 2023

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for transfer to the airport and late arrivals. The kettke in the room was not working
Stayed 1 night in Jul 2024

8/10 Good

M Zahid

Liked: Cleanliness, property conditions & facilities

Business Trip to Bergamo

The hotel is a bit far from main station, approx. 15-20 min walk (more than 1 km). If you have to use very often the train then you must book some other hotel as taxi is a bit too much expensive here. If you wish to see orio center then hotel near to airport is recommended
Stayed 4 nights in Nov 2022

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bergame

they forgot my wake-up call. front desk staff was otherwise happening.
Stayed 1 night in Apr 2024

8/10 Good

Oded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Jean-Yves

Ras
Stayed 2 nights in Jun 2025

8/10 Good

Paul Anh Nhat

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Riku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

HYUKIL

Liked: Cleanliness, staff & service
everything`s ok
Stayed 1 night in Jun 2025

8/10 Good

María del Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es extremadamente amable, lástima que en nuestra habitación el blackout estaba destruido por el sol y la luz que entraba nos despertó muy temprano, la secadora estaba descompuesta.
Stayed 1 night in May 2025