Berkeley County Holidays

Room was good, but the room was not “soundproof,” as advertised, with sirens and traffic noise penetrating the room. While the room AC was good, the hallways were not air conditioned at all and leaving the room was unpleasant. Parking is unsecured and liability for damage explicitly denied in a neighborhood that does not look great. Not terrible, but could be much better, even at this price point.

Lovely property and super friendly bar staff! The room was great, too. Unfortunately I booked the room with the intention of pushing a major project across the finish line in the quiet of my room, but there was no internet the entire time I was there and no electricity on the morning of departure (no fault of their own as the entire city block lost power).

The staff were friendly and helpful I love the cleanliness of the property. I want to say a thank-you to Ahmet at the front desk.

2 things... 1st issue, upon check in, dont remember the womans name, but, there were small bags of water for complimentary issue to guests. Well, apparantly, me as a guest, was not special enough to get complimentary water. That water at the safeway down the street, was .50 cents. 2nd issue...the free bfast. Granted its free, i got it, people will and did hoard bfast items...but, there were no plates, glasses or food for 15 to 20 mins at a time. I understand the job and hustle and bustle if anxious crowds, but, if yhis is an every day thing, shouldnt the cooks, staff be prepared. I asked for glasses and a plate and i got a huff and eyes rolled at me. So, i took my family to McDonalds down the street. Service there was excellent and cheerful. I understand people have bad days, but, keep ypur issues at home. The room was AMAZING! The house keeper was soooo sweet and friendly. Would i go to another Hyatt? Yes, but not that one. Other than those 2 issues, Awesome home away from home.

Quick check in after a long flight. Clean room with all the amenities you’ll need after unwinding. Right in the center of restaurants and sites